Zoox

Program Manager, Workforce Planning

Foster City, CA

Sponsorship not specified$109k-$147kDetected 8 days ago

Data VisualizationForecastingLogisticsHRISCadenceLeadership

About the role

You'll be the connective tissue between Forecasting, Capacity Planning, Scheduling, Operations, Finance, and Recruiting- turning workforce strategy into operational reality.

Build and maintain workforce planning processes, standards, governance, SOPs, and planning calendars, standardizing practices across Fleet Operations
Drive a structured planning cadence across Operations, Scheduling, Finance, HR, and Recruiting
Facilitate planning meetings, track action items, and drive decisions to closure
Build and maintain dashboards and reporting on workforce utilization, scheduling effectiveness, and labor performance; identify risks and gaps; and present insights to leadership
Drive automation and continuous improvement initiatives that reduce manual effort and build scalable workflows
Zoox is building fully autonomous, purpose-built robotaxis - and scaling the operations behind them demands precision workforce planning.
As a Workforce Planning PM, you'll own the processes, governance, and analytics that keep Fleet Operations staffed, financially aligned, and ready to scale.
Serve as the WFM business partner - gathering requirements for system enhancements, partnering with HRIS/IT, and evaluating shift structures and scheduling strategies to improve utilization

Background in fleet ops, logistics, AV operations, or contact center environments
Experience supporting 24/7 workforce operations
Familiarity with BI or data visualization tools (Tableau, Looker, etc.)
Experience with labor planning or operational transformation initiatives

Partner with Finance to align workforce plans with monthly, quarterly, and annual cycles, including OP development, labor investment evaluation, and budget vs. actuals analysis
Coordinate workforce inputs for MBRs, QBRs, and annual OP development, surfacing recommendations to leadership

This listing is sourced directly from Zoox's careers page and normalized into a canonical job model.