CoreWeave
People Operations Specialist
Dallas, TX · Mid · Contract
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DOL prevailing wage, 2026-27 wage year · Human Resources Specialists (13-1071) · Dallas-Fort Worth-Arlington, TX. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.
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About the role
- This is a hands-on, high-volume role: you will resolve what you can directly, route the rest with full context, and fix the knowledge base articles, templates, and workflows behind repeat requests.
- You will also help contractors and new team members ramp on the queue as the function scales.
Responsibilities
- Own day-to-day triage of the global People service queue: review, categorize, prioritize, and route requests from North America, EMEA, and APAC within SLA.
- Own the knowledge base articles and response templates for the queue: write new content, keep it current, and retire what is outdated.
- Propose and implement fixes for recurring issues, such as intake changes, workflow updates, or automation.
- Family-Forming support provided by Carrot
Requirements
- 2-4 years of experience in People Operations, HR Operations, HR Shared Services, or an HR service center, ideally supporting a multi-country workforce.
- Experience working a ticket queue in ServiceNow, Jira Service Management, Zendesk, or a similar tool, and managing to SLAs.
- Clear written communication: you can turn a policy into a short, useful answer and set expectations when a request needs more time.
- Proficiency with Google Workspace and Slack.
- Working knowledge of HR fundamentals (common policies, leave types, employment verifications, onboarding and offboarding steps), awareness that requirements vary by country, and sound judgment about when to escalate.
- Workday HCM experience executing lifecycle transactions, with a high bar for data accuracy.
- Comfort working asynchronously across time zones, with flexibility to adjust hours periodically to support EMEA and APAC coverage.
- Discretion and judgment handling confidential employee information.
- Organization and follow-through across a high volume of requests.
Nice to have
- Preferred Skills:
Skills
- Experience supporting employees in EMEA and/or APAC, including through EOR providers.
- Experience writing or maintaining knowledge base articles, FAQs, or response templates.
- Experience in a SOX-controlled or public-company environment.
- Exposure to federal contractor or FedRAMP environments, including E-Verify processing and federal recordkeeping requirements.
- Familiarity with data privacy requirements such as GDPR.
- Background in a high-growth technology or AI-native company.
- Active use of AI tools in day-to-day People Operations work.
- Additional language skills.
- Employees and managers get accurate answers quickly and do not have to repeat themselves.
- Requests are triaged and routed within SLA in every region.
- Workday records are accurate, with a clean audit trail for every change.
- Repeat questions decline because the knowledge base and templates stay current.
Compensation
- Escalate Tier 2, country-specific, and sensitive matters (employee relations, compensation, local leave entitlements, legal questions) to the right People Business Partner, Payroll, Total Rewards, Legal, or EOR partner, with enough contex
Benefits
- In addition to a competitive salary, we offer a variety of benefits to support your needs.
- The benefits below reflect our US-based offerings for full-time employees
- Medical, dental, and vision insurance - 100% paid for by CoreWeave
- Company-paid Life Insurance
- Voluntary supplemental life insurance
- Short and long-term disability insurance
- Flexible Spending Account
- Health Savings Account
- Tuition Reimbursement
- Ability to Participate in Employee Stock Purchase Program (ESPP)
- Mental Wellness Benefits through Spring Health
- Paid Parental Leave
- for roles in other locations, benefits vary and are shared during the hiring process.
- The benefits below reflect our US-based offerings for full-time employees; for roles in other locations, benefits vary and are shared during the hiring process.
Company info
- CoreWeave is seeking a People Operations Specialist to own the global People service queue and the lifecycle transactions behind it.
- Reporting to the Senior Manager, Employee Lifecycle, you will triage and resolve employee and manager requests across North America, EMEA, and APAC, execute lifecycle transactions in Workday, and work with People Business Partners, Payroll, Total Rewards, and Legal so employees get clear answers quickly.
Visa & Work Authorization
- Export Control Compliance
This listing is sourced directly from CoreWeave's careers page and normalized into a canonical job model.