AlphaSense

Desktop Software Engineering Manager

Chicago · Senior

Sponsorship not specified$110k-$150kDetected 56 days ago

Platform EngineeringComplianceJiraRoadmappingRecruitingZero TrustResearchLeadershipCommunication

About the role

This is not a traditional IT management role.
You'll report to the Senior Manager of Integrated IT and work closely with Security, Business Applications, and Information Engineering teams as part of AlphaSense's broader Secure IT initiative.
You've been the most technical person in the room in IT settings, and you've also successfully made the shift to leading a team - without losing your instincts for what good engineering looks like.

Own the team's relationship with product engineering as it relates to how AlphaSense desktop applications behave on managed employee endpoints
Establish and maintain a process for reproducing, triaging, and escalating employee-reported desktop application issues - including crash analysis, update failures, OS permission conflicts, and performance degradation
Team Leadership & Function Building
Hire, onboard, and develop a team of 2-4 Desktop System Software Engineers, with a focus on building deep technical capability in endpoint engineering and desktop application diagnostics
With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust.
Experience hiring and developing technical talent
Background in a SaaS product company where Corporate IT and Engineering teams collaborate closely

5+ years of experience in endpoint engineering, desktop platform engineering, or a related technical discipline - with at least 2 years in a people management or formal tech lead role
Demonstrated experience with one or more enterprise MDM platforms: Kandji/Iru, Jamf Pro, or Microsoft Intune
Experience managing or closely partnering with product engineering teams on client-side issues
Experience with Kandji/Iru specifically, including Blueprint architecture and enforcement scripting
Familiarity with Electron-based desktop applications and their specific deployment, update, and permission behaviors on managed endpoints
Experience with CrowdStrike Falcon, Cloudflare Zero Trust / WARP, or Okta in an enterprise endpoint context
Familiarity with Qualys VMDR or similar vulnerability management tooling
Experience operating within a formal security-focused IT program (Zero Trust, SOC 2, endpoint compliance)
Familiarity with Jira Service Management for ticket and change management workflows

For base compensation, we set standard ranges for all roles based on function and level benchmarked against similar stage growth companies and internal comparables.

Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients' own research content.
Maintain visibility into the health of the endpoint fleet and the desktop application experience, and report proactively on trends, risks, and improvements

AlphaSense is building a new Desktop Software Engineering function within Corporate Technology, and we are looking for the manager who will shape it from the ground up.
Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500.
Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland.

This listing is sourced directly from AlphaSense's careers page and normalized into a canonical job model.