Printpack
Information System Manager
Atlanta, GA
Sponsorship not specifiedDetected 5 days ago
SQLData AnalysisProject ManagementStakeholder ManagementProcess ImprovementProcurementERPCustomer SupportLeadershipCommunicationCollaborationProblem SolvingMentoringPublic SpeakingFood Safety
About the role
- Information Systems Manager I / Information Systems Analyst I Printpack is seeking an Information Systems Manager I or Information Systems Analyst I to join our Information Systems team.
- The level at which the successful candidate is hired will be determined based on their qualifications, experience, and demonstrated technical and project leadership capabilities.
- This position serves as a hybrid functional and technical resource, supporting business systems, enterprise applications, and software development initiatives.
Responsibilities
- Collaborate directly with business partners to identify and define project requirements, while effectively engaging IT partners to translate those requirements into viable technical solutions.
- Provide strategic leadership in the functional design, implementation, and ongoing support of JD Edwards (JDE)-based solutions, ensuring they comprehensively address business requirements and fully align with Printpack's established standards, guidelines, and best practices.
- Develop and maintain comprehensive system documentation, including functional and technical specifications, standard operating procedures (SOPs), and training materials.
- Serve as the primary point of contact, providing end-to-end functional and technical support for JD Edwards (JDE) Manufacturing and its associated procurement and inventory modules, ensuring uninterrupted business continuity and sustained operational performance.
- Provide strategic guidance, mentorship, and subject matter expertise to Support Analysts in the effective identification and resolution of highly complex technical and functional issues.
- Effectively triage, manage, and resolve JD Edwards (JDE) Tier 1 and Tier 2 application support requests logged through the FreshService Ticketing System, ensuring timely resolution and adherence to established service level agreements (SLAs).
- Proactively monitor and evaluate new software releases, support packs, and kernel upgrades, assessing their potential impact on existing applications and the end-user community to ensure system stability and operational continuity.
- Maintain a current and comprehensive understanding of industry trends, emerging best practices, and the latest Oracle JD Edwards (JDE) updates and innovations, ensuring the organization strategically leverages cutting-edge technologies and methodologies to drive continuous improvement.
- Facilitate targeted training sessions and proactively transfer knowledge to team members, empowering them with the skills and expertise necessary to perform their roles effectively and drive team capability.
- Candidates hired at the Information Systems Analyst I level will typically have experience in systems analysis, application support, and business process improvement, with opportunities for increased responsibility and career growth.
Requirements
- Ability to lift and carry standard office materials
- Ability to wear required PPE in manufacturing areas during plant visits (hearing protection, steel-toe shoes, safety glasses
Nice to have
- F our (4) year college degree in Computer Science or equivalent preferred.
- PMP (PMI) certification preferred
- Candidate must possess substantial years of experience and a working knowledge of a minimum of one JD Edwards EnterpriseOne (JDE E1) module
- however, proficiency in multiple modules is strongly preferred.
- Ideally c andidate must be based in Atlanta, GA within driving distance of Printpack Corporate office
Skills
- Oracle JD Edwards EnterpriseOne Functional Expertise
- SQL Development & Database Programming
- Proficiency ranging from basic queries to advanced database programming, stored procedures, and query optimization
- Project Management & SDLC
- Agile Development Methodology
- Understanding and application of Agile development practices for iterative project delivery and continuous improvement
- Report writing
- Experience creating, maintaining, and enhancing business reports and analytics dashboards
- Business Requirements Analysis
- Skills in gathering, documenting, and translating business requirements into technical solution
- Stakeholder Communication & Management
- End-User Training Development & Delivery
Compensation
- Travel Requirements: Travel as required, approximately 10% travel per year
Company info
- Coordination with global team members across time zones
- We are committed to creating an inclusive environment.
Equal opportunity
- equal opportunity to compete for jobs.
- If you need a reasonable accommodation to assist you with your application for employment or job search, please get in touch with us by sending an email to CorpRecruiting@Printpack.com.
- Please include in your email a brief description of the accommodation you are requesting and the position for which you are interested in applying.
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