TrueML

Account Servicing Specialist

Lenexa, Kansas

Sponsorship not specifiedDetected 8 days ago

Machine LearningData AnalysisAccountingExcelAuditingLeadershipCollaborationOrganizational SkillsInternal AuditAccounts Payable

About the role

We are looking for a data-driven, highly organized Account Servicing Specialist to join our dynamic, hyper-growth team.
In this role, you will be the backbone of our daily operations, ensuring exceptional accuracy in data entry, account analysis, and administrative workflows.

Own Data Integrity: Log critical information, identify data defects within source documents, and triage discrepancies swiftly to ensure everything matches up perfectly.
Manage Workflows & Triage: Navigate multiple internal and external systems simultaneously to resolve inventory balances, locate missing transactions, and fix file-processing exceptions.
Drive Compliance & Accuracy: Execute precise payment processing while maintaining an error rate below 1%, and run internal audit procedures as directed by leadership.
Support Client Success: Serve as a reliable point of contact by handling department correspondence, processing client reports, and delivering timely, compliant responses to internal and external requests.
Handle Sensitive Information: Safely and professionally manage materials containing highly sensitive and confidential data in accordance with our strict policies and procedures.
Log critical information, identify data defects within source documents, and triage discrepancies swiftly to ensure everything matches up perfectly.
Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the role.
Such roles may require occasional flexibility outside of standard business hours to support business needs, cross-time-zone collaboration, or key meetings.

An Experienced Professional: You have at least 1 year of experience in a multi-faceted work environment.
Systematic & Detail-Oriented: You are extremely organized and accurate by nature, with the ability to prioritize multiple deliverables and meet tight deadlines.
A Strong Communicator & Teammate: You are a business-minded professional who thrives in a team environment and can communicate effectively, both verbally and in writing.
Occasional local and/or international travel may also be required.

You have at least 1 year of experience in a multi-faceted work environment.
You possess strong Excel skills and are highly proficient with Google applications.
Experience with broader data analysis and reporting is a major plus.
An Excel & Tech Whiz: You possess strong Excel skills and are highly proficient with Google applications.

We combine machine learning with a human-based approach to transform debt resolution and to get people on the path towards financial health.

We are changing this by providing personalized digital experiences that guide lenders and consumers through this challenging financial process.
Most of the information we have is provided to us by you and/or collected as part of the employment process.
Dedication to Diversity & Inclusion We are an

This listing is sourced directly from TrueML's careers page and normalized into a canonical job model.