Syngentagroup

US Logistics Operations Analyst

Greensboro, North Carolina, United States

Sponsorship not specifiedDetected 6 days ago

Data AnalysisData VisualizationSAPSupply ChainLogisticsInventory ManagementCustomer SupportCommunicationCollaborationProblem SolvingClaims Management

About the role

As a world market leader in crop protection, we help farmers to counter these threats and ensure enough safe, nutritious, affordable food for all - while minimizing the use of land and other agricultural inputs.
Syngenta Crop Protection keeps plants safe from planting to harvesting.
From the moment a seed is planted through to harvest, crops need to be protected from weeds, insects and diseases as well as droughts and floods, heat and cold.

This role drives performance visibility through KPI reporting and data analysis, manages the end-to-end freight claims process, and provides analytical support to resolve transport issues and improve supply chain outcomes.
The Analyst is the key interface between operational data and management decision-making, leveraging TMS, freight audit tool and Power BI to deliver actionable insight.
Monitor transportation performance, investigate shipment exceptions, and perform root cause analysis to support issue resolution and continuous improvement.
Manage the end-to-end freight claims process for damaged, lost, or short shipments, including carrier follow-up, resolution, and payment recovery.
Develop, maintain, and present transportation KPIs, dashboards, and performance reports to provide operational visibility and support decision-making.
Support daily logistics operations by managing transportation inquiries, ETA requests, shipment tendering, proof-of-delivery documentation, and cancellation requests.
Partner with carriers, warehouses, customer service, and internal supply chain teams to resolve transportation issues and improve service performance.
Collaborate cross-functionally to develop solutions related to transportation, distribution planning, inventory management, and broader supply chain operations.
A culture that celebrates belonging and collaboration, promotes professional development and strives for a work-life balance that supports the team members.

Associate Degree or Undergraduate degree or 2 years equivalent experience of carrier transportation/data analyst/supply chain reporting.
Proficiency in Logistics based technology solutions, such as TMS (E2Open preferred), SAP, and carrier web portals.
Strong understanding of freight milestone structures, reason codes, and SLA frameworks.
Experience with freight claims management processes.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to make timely and efficient decisions.

Offers flexible work options to support your work and personal needs.
Full Benefit Package (Medical, Dental & Vision) that starts your first day.
401k plan with company match, Profit Sharing & Retirement Savings Contribution.
Paid Vacation, Paid Holidays, Maternity and Paternity Leave, Education Assistance, Wellness Programs, Corporate Discounts, among other benefits.

https://www.youtube.com/watch?v=OVCN_51GbNI
Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status.
Deliver positive experiences for internal and external customers.
Learn more about our team and our mission here: https://www.youtube.com/watch?v=OVCN_51GbNI

This listing is sourced directly from Syngentagroup's careers page and normalized into a canonical job model.