Rollout Systems

Senior Product Engineer

New York City · Senior

Sponsorship not specifiedDetected 4 days ago

LeadershipCommunication

About the role

We work together in the New York City area, with hybrid flexibility.
Everyone on the team spends time with customers.
Expect some travel to customer sites to watch officers use what you built, then fix what's wrong.

Make sound technical calls in service of the product: know enough architecture to avoid foot-guns, without needing to own the system end-to-end.
Debug and resolve production issues in the features you own.
Document decisions and communicate tradeoffs clearly to both technical and non-technical audiences.
You'll be one of our first engineering hires, working directly with our co-founders to build the product from the ground up - and to shape the architecture, engineering practices, and product direction as we grow.
You should know your tech well enough to avoid falling off cliffs, but what makes you great at this job is judgment about what to build and why, not just how.

Track record of shipping real features end-to-end, from vague requirements to production, with minimal spec.
Solid technical judgment: you know your stack well enough to avoid costly mistakes, even if you're not the one designing the system architecture.
Comfortable using AI tools as a core part of building - not just autocomplete, but genuinely building features collaboratively with an LLM.
Business and user intuition - you can reason about why a feature matters, not just how to build it.
Twelve months in:
You've shipped a string of features that customers actually use and ask for more of.
You can take a one-line piece of feedback and turn it into the right thing to build, not just a working thing.
Customers see you as someone who gets both the tech and their job.
You've built a reputation as the person who can be handed a fuzzy problem and trusted to figure out the right shape of the solution.
Leadership spending less time in the weeds of feature decisions because you've got it.

Strong communication skills across technical and non-technical audiences, including direct customer interaction.
Comfortable operating independently in ambiguity, while knowing when to ask.

In the field. Everyone on the team spends time with customers. Expect some travel to customer sites to watch officers use what you built, then fix what's wrong.
Talk to customers directly, in Louisville and beyond, to understand what they actually need - and push back on ideas that sound good but won't hold up in the field.
You'll take a feature from a vaguely worded feedback to something officers actually use - figuring out what it should do, working with AI tools to build it, and knowing when to loop in customers or the team.

This listing is sourced directly from Rollout Systems's careers page and normalized into a canonical job model.