Concentrix

Concentrix

QA Analyst

USA MI Work-at-Home

Sponsorship not specified$75k-$95kDetected 2 days ago
SQLAzureDevOpsData EngineeringData VisualizationStatisticsProject ManagementJiraStakeholder ManagementCRMExcelProcess ImprovementManual TestingCommunicationCollaborationProblem SolvingCritical ThinkingTime Management

About the role

  • The ideal candidate combines strong analytical thinking with a detail-oriented testing mindset and has experience working with marketing data, business intelligence platforms, and reporting solutions.
  • This role will coordinate with business clients, internal program managers, and the offshore reporting team.

Responsibilities

  • Perform comprehensive testing of dashboards, scorecards, and reporting solutions prior to deployment.
  • Validate dashboard functionality, filters, drill-through capabilities, date controls, and user interactions.
  • Document and track defects through resolution.
  • Validate business logic, calculated fields, and data transformation processes.
  • Identify discrepancies, investigate root causes, and collaborate with technical teams to resolve issues.
  • Develop and maintain QA documentation, testing procedures, and validation checklists.
  • Create repeatable testing methodologies to improve reporting quality and efficiency.
  • Recommend improvements to dashboard design, data governance, and reporting processes.
  • Support the implementation of quality standards for analytics and reporting deliverables.
  • Partner with Analytics, Data Engineering, Business Intelligence, and Account teams to understand reporting requirements.

Requirements

  • The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position.
  • As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.

Nice to have

  • Knowledge of SQL and data querying techniques.
  • Experience testing APIs, ETL processes, or data pipelines.
  • Understanding of data warehousing concepts and cloud analytics platforms.
  • Experience with defect tracking and project management tools such as Jira, Azure DevOps, or Asana.
  • Key Competencies
  • Data Accuracy & Validation
  • Quality Assurance Methodology
  • Critical Thinking

Skills

  • Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies.

Compensation

  • The base salary range for this position is $75k- $95k, plus incentives that align with individual and company performance.

Benefits

  • available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.

Equal opportunity

  • Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.
  • If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know.
  • Requests may be made by contacting app.acco@concentrix.com.
  • All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Visa & Work Authorization

  • In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position.

This listing is sourced directly from Concentrix's careers page and normalized into a canonical job model.