Ttecdigital

Ttecdigital

Account Executive - Digital Sales - CCaaS

Austin, TX

Sponsorship not specified$135k-$170kDetected 42 days ago
CRMSalesAccount ManagementBusiness DevelopmentPipeline ManagementNegotiationOutbound SalesForecastingCustomer SupportCiscoCommunicationOrganizational Skills

About the role

  • Our vision is the same, a place where employees know they can thrive.
  • The ideal candidate has a proven track record selling complex technology and services solutions, generating pipeline independently, and navigating multi-stakeholder sales cycles.

Responsibilities

  • Develop and execute strategic account plans to identify and penetrate target accounts
  • Prospect and create pipeline through outbound business development activities, partner relationships, networking, referrals, and industry engagement
  • Lead complex sales cycles from initial discovery through contract negotiation and close
  • Collaborate with Solution Architects, Consulting, Delivery, and Partner teams to develop tailored customer solutions
  • Manage sales opportunities, forecasting, and pipeline activity within CRM systems
  • Respond to RFPs, develop business cases, and present solution recommendations to executive audiences
  • Establish trusted advisor relationships with customers and technology partners

Requirements

  • 10+ years of mid market to enterprise level consultative solution-selling experience
  • 4+ years sales experience in CCaaS, Contact Center, CX, SaaS, Customer Service Technology
  • Proven success generating net-new business opportunities and closing complex enterprise deals
  • Demonstrated track record achieving or exceeding sales quotas
  • Experience managing multi-stakeholder sales processes with enterprise organizations
  • Strong understanding of customer experience operations, contact center modernization, cloud migration, AI, automation, or related technologies
  • Ability to engage executive decision-makers and influence business outcomes
  • Experience coordinating cross-functional teams throughout the sales process

Nice to have

  • Proven success selling complex technology and professional services engagements, including six-figure to multi-million-dollar opportunities.
  • Established relationships with enterprise contact center, customer experience, IT, and operations leaders.
  • Hunter mentality with a passion for creating opportunities
  • Self-starter who operates effectively with minimal direction
  • Strong business acumen and consultative selling skills
  • Highly organized with disciplined pipeline management
  • What Makes Someone Successful in This Role
  • This job posting will remain open until we have identified an adequate applicant pool.

Compensation

  • Consistently achieve or exceed annual revenue and quota targets

Benefits

  • Medical, dental, vision - tax-advantaged health care accounts - financial and income protection benefits - paid time off (PTO) and wellness time off.

Company info

  • TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX).
  • When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.
  • We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.
  • TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability.
  • TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce.
  • We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.
  • Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications. #LI-Remote
  • About Us TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX).

Equal opportunity

  • equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability.
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