Resolve Tech Solutions LLC
SAP Solutions PM
Houston Office
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About the role
- This role blends deep functional and technical expertise across SAP modules with hands-on delivery leadership, client engagement, and program oversight, while also managing run operations, enhancements, and project delivery.
- The Architect serves as the primary interface between U.S. business stakeholders and global delivery teams, ensuring scalable, secure, and high-quality SAP solutions across AMS, enhancements, and project initiatives.
Responsibilities
- Lead end-to-end SAP AMS delivery, including production support, incident management, problem management, change control, release planning, and continuous improvement initiatives.
- Support tier models (L1-L4)
- Own service delivery performance, ensuring SLA adherence, quality, stability, and customer satisfaction.
- Drive continuous service improvement (CSI) initiatives across operations, automation, monitoring, and knowledge management.
- Lead end-to-end SAP solution architecture and design across a minimum of two SAP modules (SD/MM), ensuring alignment with business requirements, SAP best practices, and enterprise standards.
- Validate functional configurations, cross-module integrations, and end-to-end business process flows across Sales and Supply Chain.
- Lead cutover planning, go-live readiness, hypercare, and post-go-live stabilization.
- Drive roadmap planning aligned to business priorities, system stability, and continuous innovation.
- Own stakeholder engagement, communication, expectation management, and change leadership.
- Lead governance forums, service reviews, operational meetings, and QBRs.
This listing is sourced directly from Resolve Tech Solutions LLC's careers page and normalized into a canonical job model.