A16zcrypto
Payments Operations & Fraud Analyst
New York · Mid · Full-time
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odds of building a lasting career here
Thin sponsorship signal and lottery-bound (~45% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
Personalize to your clock →H-1B wage level
the lottery is wage-weighted — each level is one more entry
$18,278 more — $138,278 — moves this role to Level III and 3 lottery entries. That figure is inside the range the employer already advertised.
Based on the DOL prevailing wage for this occupation and worksite, a base salary of $138,278 would place this position at wage Level III. That figure is within the posted range, and I'd like to target it. This role classifies under "Financial Specialists, All Other" for prevailing-wage purposes.
DOL prevailing wage, 2026-27 wage year · Financial Specialists, All Other (13-2099) · New York-Newark-Jersey City, NY-NJ. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.
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About the role
- We make others better - taking initiative to elevate others, giving and receiving feedback, and championing a culture of growth.
- ABOUT THE JOB As our Senior Payments Operations & Fraud Analyst, you'll be the first dedicated owner of payments operations and fraud at Blackbird.
- Disclosure in accordance with New York City's Pay Transparency Law.
Responsibilities
- develop the monitoring and alerting protocols that enables scalable business operations
- Lead triage and resolution of consumer and restaurant payment issues, with clear SLAs by category and a high bar for response quality
- Own the strategy and implementation of how Blackbird manages and addresses risk exposure across the business
- Lead investigation and analysis of emerging risk areas
- partner with Operations and Product to ship durable solutions
- Partner with engineering to build our risk management platform
- Build a feedback loop from operations into product and engineering, ensuring repeat issues become scalable fixes
- Ensure money moves reliably across every flow; develop the monitoring and alerting protocols that enables scalable business operations
- Lead investigation and analysis of emerging risk areas; partner with Operations and Product to ship durable solutions
- Partner with engineering to build our risk management platform; evaluate third-party platforms as we scale
Requirements
- 4-7 years in payments operations, fraud operations, or risk analytics at a fintech, payments company, or marketplace
- you can summarize an incident in three sentences for an exec audience
- Experience standing up a payments ops or fraud function from scratch
- Working knowledge of Nacha rules and return rate thresholds
- Familiarity with processor dashboards (Stripe, Adyen, or similar) and payout infrastructure ( Bill.com )
Compensation
- Depending on your work location and experience the target annual salary for this position can range from: $120,000-$150,000 USD.
- Disclosure in accordance with New York City's Pay Transparency Law.
Company info
- Blackbird Labs is a loyalty and payments platform establishing meaningful connections between the world's best restaurants and their customers.
- Served up in 2022 by Ben Leventhal, co-founder of Eater and Resy, Blackbird offers a fully customizable loyalty programming platform for restaurants and a consumer app designed to make every guest feel like a bonafide VIP no matter where they dine.
- Backed by Union Square Ventures, a16z, Amex Ventures, Variant Fund, and other forward-thinking investors, Blackbird is out to revolutionize the restaurant industry.
- At Blackbird, our values guide everything we do and our talent principles define the key traits we seek in our employees.
- We have passion for our product - committed to our mission and instinctively think like and go the extra mile for our customers.
- We are elite performers - striving for excellence, going above and beyond to achieve exceptional results, and learning quickly with horsepower, drive, and grit.
- We hold one another accountable to living out our talent principles as we march together to achieving our mission.
- Define and own all operational payment workflows for customers and partners
- Define, build, and operate a scalable account integrity program that protects customers and keeps the platform trusted
Equal opportunity
- Commitment to Equal Opportunity
- Blackbird Labs is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer.
- Equal Opportunity
- Equal Opportunity Employer.
This listing is sourced directly from A16zcrypto's careers page and normalized into a canonical job model.