Harbinger Motors Inc.
IT Specialist
Garden Grove, CA
Sponsorship not specified$30k-$37kDetected 26 days ago
JiraConfluenceInventory ManagementCorporate LawCustomer SupportCommunicationProblem Solving
About the role
- Harbinger: Familiar Form, Revolutionary Foundation.
- The ideal candidate will be highly motivated with a strong eagerness to learn and grow.
- Harbinger is committed to ensuring that our hiring process is accessible for persons with disabilities.
Responsibilities
- Build and support several Atlassian products
- Provide technical support for desktops, laptops, printers, peripherals, and software
- Develop and maintain detailed documentation of IT incidents, resolutions, knowledge base articles and guides to foster continuous improvement
- Maintain and update IT assets using inventory management tools
- Build and support several Atlassian products; Confluence, Jira, and Jira Service Management
- Harbinger's best-in-class team of EV, battery, and drivetrain experts have pooled their deep experience to bring a first-of-its-kind EV platform to support the growing demand for medium-duty EVs and Hybrids.
Requirements
- Bachelor's degree in IT or related field
- 3-4 years of experience in a technical support role, preferably in a Helpdesk or Systems Administrator role
- Experience and well versed with all things Atlassian
- Experience with AV equipment
- Excellent customer service and communication skills, with the ability to explain technical concepts to non-technical users
- Strong knowledge of Microsoft Windows operating systems (Windows 10/11) and common desktop applications such as Zoom, Slack, and Microsoft Office.
Nice to have
- Experience with Atlassian is a significant plus
- Certifications relating to Jumpcloud
- Google Workspace experience
- Knowledge of consuming and working with APIs
- Experience with ITIL or other IT service management methodologies
- Working hours for this role may be 9am-6pm or 11am-8pm depending on business needs*
- Complimentary Meals & Stocked Kitchens
Compensation
- California Pay Range
Benefits
- Comprehensive Health, Dental & Vision (HDV) - 100% employee covered
- Early-stage Stock Options
- Robust Retirement Savings (401k, HSA, FSA)
- Generous Paid Time Off (PTO) & Parental Leave
- Annual Vacation Bonus
- Wellness & Fertility Benefits
- Cell Phone Stipend
- If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and
- This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information.
Company info
- Familiar Form, Revolutionary Foundation.
- Job Overview
- We are looking for an IT Specialist to join our IT Operations Team at Harbinger Motors.
- We are a rapidly growing company with a dynamic team, seeking a versatile individual who can adapt to various roles and thrive in a fast-paced environment.
- Harbinger is an American commercial electric vehicle (EV) company on a mission to transform an industry starving for innovation.
- Please note that we are currently not accepting applications from third party application services.
Equal opportunity
- Harbinger is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
- If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at info@harbingermotors.com.
- Harbinger may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data").
- All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.
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