Action Property Management

Action Property Management

Resident Relations Supervisor- MIRA

San Francisco, CA · Full-time

Sponsorship not specifiedDetected 49 days ago
Operations ManagementCustomer SupportLeadershipCommunicationCollaborationProblem Solving

About the role

  • Our unwavering commitment to integrity, and professionalism coupled with our core values of excellence, innovation and care for people, continues to define us.
  • Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices.
  • Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live.

Responsibilities

  • Lead, mentor, and support the front desk team to ensure consistent high-quality service.
  • Manage and track front desk supplies and ensure the area is organized and well-maintained.
  • Maintain accurate records, logs, and reports related to front desk activities.
  • Manage key distribution and ensure proper security protocols are followed.

Requirements

  • Must be over 18 years of age and successfully pass a pre-employment background check and drug screening.
  • Minimum of 2 years of experience in customer service, hospitality, property management.
  • Experience supervising and leading teams required.

Compensation

  • $26.00 Per Hour The Resident Relations Supervisor plays a pivotal role in ensuring the smooth operation of the front desk.
  • This role involves supervising front desk staff, maintaining high standards of customer service, and ensuring efficient property operations.
  • The ideal candidate is organized, proactive, and dedicated to providing an exceptional experience for residents, guests, and clients.

Benefits

  • Comprehensive health benefits and paid time off package for qualifying employees
  • Our comprehensive benefits package includes medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members.
  • We also provide generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members.
  • Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry.
  • Schedule and oversee front desk shifts, always ensuring appropriate coverage.

Company info

  • With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner's association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity, and professionalism coupled with our core values of excellence, innovation and care for people, continues to define us. Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live. Action Property Management, the leader in community management, is seeking a full-time Resident Relations Supervisor to join our team at our luxury association, MIRA, located in San Francisco. Schedule: Tuesday- Saturday
  • 6:00 AM- 2:30 PM Compensation: $26.00 Per Hour The Resident Relations Supervisor plays a pivotal role in ensuring the smooth operation of the front desk. This role involves supervising front desk staff, maintaining high standards of customer service, and ensuring efficient property operations. The ideal candidate is organized, proactive, and dedicated to providing an exceptional experience for residents, guests, and clients.
  • Job Responsibilities:
  • Leadership and Supervision
  • With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner's association management.
  • Action Property Management, the leader in community management, is seeking a full-time Resident Relations Supervisor to join our team at our luxury association, MIRA, located in San Francisco.
  • Schedule: Tuesday- Saturday; 6:00 AM- 2:30 PM Compensation: $26.00 Per Hour The Resident Relations Supervisor plays a pivotal role in ensuring the smooth operation of the front desk.
  • This role involves supervising front desk staff, maintaining high standards of customer service, and ensuring efficient property operations.
  • The ideal candidate is organized, proactive, and dedicated to providing an exceptional experience for residents, guests, and clients.

Equal opportunity

  • Equal Opportunity Employer and Supports a Drug Free Workplace.
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This listing is sourced directly from Action Property Management's careers page and normalized into a canonical job model.