footprint

Forward Deployed Engineer

New York City

Sponsorship not specifiedDetected 35 days ago

JavaScriptTypeScriptPythonJavaC++Data EngineeringData ScienceLLMs

About the role

We're looking for a Forward Deployed Engineer to get Percy live inside our customers' operations.
When a customer hits a bug or edge case, you're the engineer who fixes it fast.

Build and tune agents. Configure and build the Percy agents that carry out each customer's investigation procedures, and iterate with them until the output is trusted and production-ready.
Make deployments repeatable. Build the tooling, templates, and patterns that turn each implementation into a faster, smoother one next time.
AI-native. Familiarity with AI/LLM agents and how to configure, build, or prompt them effectively.
Comfortable with ambiguity and iteration. You thrive in a dynamic environment with evolving objectives, and you'd rather build the playbook than inherit one.

1-4 years of experience building software, ideally including time in a customer-facing, solutions, or implementation engineering role.
A strong undergraduate degree in Computer Science (or a closely related technical field, math, physics, software engineering, or data science).
You're genuinely good in at least one of Python, TypeScript/JavaScript, Java, C++, or similar, and you can pick up an unfamiliar stack to get a customer unblocked.

Experience in a forward-deployed, solutions, implementation, or technical consulting role at a startup or enterprise software company.
Exposure to fintech, financial services, compliance, fraud, or AML/KYC.
Massive impact, fast: You'll work on projects that shape company direction, not analysis that gets shelved.
Real growth opportunity: Promotion timelines depend on performance: the harder you work, the quicker you'll get promoted.
Winning team and culture: We're a fast-moving, no-BS team that likes to win (and have fun doing it).

Compliance teams at banks and fintechs are drowning in financial crimes investigations.
Percy learns each team's procedures and makes the same calls their analysts would:
clearing false positives, escalating real risk, writing the case narrative, and documenting every decision for audit.
It cuts review workloads by 70%+ and routinely catches fraud that human reviewers miss.

You'll work on projects that shape company direction, not analysis that gets shelved.
We're a fast-moving, no-BS team that likes to win (and have fun doing it).
Implement Percy for customers. Lead technical deployment and integration of Percy into a customer's environment, getting it connected, configured, and running against their real data and workflows.
Fix what's in the way. Diagnose and resolve the bugs, edge cases, and issues customers hit, debugging across the stack and partnering with core engineering on deeper fixes.
Be the customer's technical partner. Be the engineer customers rely on during and after rollout, responsive, credible, and relentless about getting them to a working solution.
Implement Percy for customers.

This listing is sourced directly from footprint's careers page and normalized into a canonical job model.