Crescent City Schools

Account Coordinator (Swing Shift)

Erlanger, KY

Work authorization requiredDetected 26 days ago

ExcelERPInventory ManagementCustomer SupportLeadershipCommunicationMentoringAdaptabilityMicrosoft Office

About the role

Ensure that people in area of responsibility are positioned and monitored for maximum productivity.
Read and understand the Crescent Safety Playbook - Doing It Safe
Ensure Safe and well-maintained work environment and conditions throughout all work spaces, facility and surrounding areas

Account Coordinators work directly with customer representatives to manage orders, exceptions and special requests.
They support site leadership to plan and execute daily work with expected levels of productivity, quality and safety.
As a key leader the operations lead will support the
As a key leader the operations lead will support the Business in operating as outlined in the Crescent Way and 3P's:
Manage orders and queue them to pickers/processors
Manage exceptions and problem lots and returns
Maintain customer and Crescent systems
Maintain productivity standards as dictated by department KPIs and goals

Must be able to write, read, speak and understand English to operate safely and efficiently

2-year customer service/quality/ warehouse experience
Understand warehouse and quality control methods
intermediate knowledge of MS Office- Excel
Strong detail-oriented and resourceful mindset
Forklift Operator experience
Contribute to a safe and productive department
Contribute to a predictable business
Identifies areas for improvement, participates in continuous improvement events and provides ideas for reducing waste and defects

$20.50 - $20.50 USD
Responsive and professional support of customer requests
Contribute to a safe and productive department
Deliver a quality product to our customer
Contribute to a predictable business
Identifies areas for improvement, participates in continuous improvement events and provides ideas for reducing waste and defects

Doing It Right
Doing It Safe
Doing It Well
Actively participate in Safety Committee activities and initiatives and champion and engage all staff and people in cultivating and promoting a Safety-First Culture.
Read and understand the Crescent Way
Act as a liaison to shipping/warehouse people ensuring all order requirements are successfully communicated
Maintain a good working relationship with customers by responding to all inquiries/complaints, shipments, inventory counts etc., in a courteous and efficient manner
Positively contribute to a team environment by mutually respecting each other
Ensure all customer touch points and communications are positive
Provide individual performance insights to leadership team for assessments and coaching

I can perform the essential functions of this position, with or without accommodation

I am a US Citizen or otherwise authorized to work in the US on an unrestricted basis

This listing is sourced directly from Crescent City Schools's careers page and normalized into a canonical job model.