Capgemini

Capgemini

Salesforce Sales Cloud AMS - Technical Lead

Tampa, FL, US · Senior · Full-time

Sponsorship not specified$73k-$174kDetected 4 days ago
DevOpsRESTLLMsAccessibilityStakeholder ManagementSalesforceLeadershipCommunicationProblem Solving

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odds of building a lasting career here

59Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role100
Entry-level history0
PERM / green-card track0
Lottery odds (Level III)83
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~45% per draw at Level III). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

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About the role

  • Provide technical leadership to global teams across the USA, Europe, and India.
  • Act as a trusted advisor to clients by translating business challenges into effective Salesforce solutions.

Responsibilities

  • Supervise, mentor and manage large teams of programmers in one or more projects.
  • Manage end-to-end resolution of incidents, defects, and service requests, including root cause analysis and long-term solution planning.
  • Review solution designs, ensure adherence to Salesforce best practices, and guide development and support teams.
  • Mentor Salesforce developers, administrators, and support analysts while promoting knowledge sharing.
  • 3+ years leading Salesforce AMS or production support teams.
  • Experience managing global enterprise Salesforce implementations and support operations.

Requirements

  • Strong expertise in Salesforce Sales Cloud, Apex, Lightning Web Components (LWC), Flows, integrations (REST/SOAP APIs), data management, security, DevOps, and release management.
  • Required Experience & Skills:

Nice to have

  • Salesforce certifications such as Administrator, Sales Cloud Consultant, Platform Developer I/II, and Application Architect.
  • Experience with Agentforce, Einstein AI, Data Cloud, Generative AI, and intelligent support automation.
  • Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws.
  • The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting.
  • This range may be subject to change as permitted by law.
  • The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.
  • It is not typical for candidates to be hired at or near the top of the posted compensation range.
  • Employee assistance programs

Skills

  • 8+ years of Salesforce experience, primarily in Sales Cloud.
  • Strong stakeholder management, communication, troubleshooting, and consultative problem-solving skills.
  • About the job you're considering
  • Work with business and functional analysts, and software and solution architects in ensuring that programs and systems function as intended.

Compensation

  • $73k-$174k

Benefits

  • Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
  • Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
  • Life and disability insurance
  • Other benefits as provided by local policy and eligibility
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This listing is sourced directly from Capgemini's careers page and normalized into a canonical job model.