kday
[K-day PACE] Receptionist - Bilingual (Korean & English)
Los Angeles, California
Sponsorship not specifiedDetected 4 hours ago
ComplianceCustomer SupportHIPAACommunication
About the role
- Responsibilities include scheduling internal and external appointments, ensuring timely submission of medical records, notifying participants of appointments or any changes, and coordinating with the transportation team.
- This role also handles front desk duties, such as greeting visitors, managing phone calls, checking participants in and out, and maintaining accurate demographic records.
- Additional tasks include preparing and maintaining participant charts, processing medical information, compiling assessment summaries, and supporting general office functions such as filing, faxing, and report preparation.
Responsibilities
- Performs general clerical duties, including filing, faxing, and copying.
Requirements
- High school diploma or equivalent required.
Skills
- Directs incoming calls, greets visitors, and routes calls to appropriate departments.
- Answers telephones by the third ring in a friendly, professional manner.
- Opens and routes incoming mail; processes outgoing mail.
- Uses a paging system per K-day PACE procedures
- Updates and maintains the telephone directory.
- Coordinates telephone repair service and maintains related logs.
- Assists with front office operations, including patient check-in and check-out.
- Provides accurate information about agency services to participants, families, and the public.
- Uses customer service principles to interact professionally with participants, physicians, and staff.
- Responds to emergency calls per K-day PACE procedures.
- Maintains organizational support lists.
- Possesses effective oral and written communication skills.
This listing is sourced directly from kday's careers page and normalized into a canonical job model.