Decagon

Decagon

GTM Analytics Engineer

San Francisco · Mid · Full-time

Sponsorship not specifiedDetected 70 days ago
Data StructuresSQLBigQueryRESTdbtData EngineeringAgentic AISalesforceCRMSalesForecastingLeadershipCommunication

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Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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About the role

  • Decagon's Revenue Operations team is a multidisciplinary group of operators combining strategic thinking, analytical rigor, and high-velocity execution.
  • Your background looks something like this

Responsibilities

  • We're building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships.
  • Decagon is looking for its first GTM Analytics Engineer to build the data infrastructure that our entire go-to-market organization runs on.
  • You'll own turning that raw, messy data into clean, well-modeled tables that the rest of RevOps, sales leadership, and the exec team can actually build on.
  • Design and build the foundational GTM data infrastructure in BigQuery - ingesting, organizing, and modeling data from Salesforce, Gong, Outreach, and other GTM systems into a reliable data lake
  • Write and maintain models that transform raw CRM and GTM tool data into clean, trusted tables for pipeline, forecasting, segmentation, comp, and territory reporting
  • Partner with sales leadership and cross-functional partners to translate ambiguous, ad hoc reporting requests into durable, well-documented data models rather than one-off queries
  • Own data quality end-to-end - establishing testing, validation, and monitoring so the numbers in Hex are numbers people trust
  • A builder mindset - you're excited to build foundational infrastructure from scratch in a fast-moving environment rather than maintain an existing system

Nice to have

  • Set technical standards and best practices for GTM data modeling as the function scales
  • 4+ years of experience in data/analytics engineering, with hands-on ownership of ETL/ELT pipelines and dbt in a production environment
  • Real experience working with GTM data - Salesforce is a must, plus familiarity with tools like Gong, Outreach, or similar sales engagement platforms in a high-growth B2B company is a plus
  • Strong grasp of core SaaS and GTM metrics - conversion rates, ARR/NRR, win rates, sales cycle length, quota attainment - and how they're derived from the underlying GTM tool data
  • Comfort turning messy, inconsistent source data into clean, well-organized, documented tables built for downstream reporting and dashboarding
  • Experience creating outputs, including dashboards, ad hoc analysis with large datasets in BI tools (Hex preferred) for dashboarding and self-serve analytics
  • Strong cross-functional communication skills
  • you can work directly with sales leadership to understand what they actually need, not just what they ask for

Compensation

  • These benefits are described in more detail in Decagon's policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.

Benefits

  • Medical, Dental, and Vision benefits for you and your family
  • Life Insurance and Disability Benefits
  • Retirement Plan (e.g., 401K, pension)
  • Parental Leave
  • Fertility and family building benefits through Carrot
  • Monthly stipend to support your wellness, lifestyle, and work-life balance
  • Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave)
  • We proudly offer the following benefits for our full-time employees:
  • We're proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.
  • These benefits are described in more detail in Decagon's policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.

Company info

  • Covering GTM-wide strategy, operations and analytics, we are proactive, data-driven partners to leadership - providing critical insights, driving operational efficiency, and getting things done.
  • Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.
  • Our values - Just Get It Done, Invent What Customers Want, Winner's Mindset, and The Polymath Principle - shape how we work and grow as a team.
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