Jobgether

Jobgether

Integration Manager & Technical Support Specialist

US

Sponsorship not specifiedDetected 1 day ago
Site Reliability EngineeringRESTComplianceCustomer SupportPostmanAPI TestingCommunicationProblem Solving

About the role

  • The ideal candidate is detail-oriented, technically curious, and comfortable investigating issues through logs, APIs, and monitoring tools.
  • This opportunity offers strong ownership, exposure to international projects, and the chance to grow within a technology-driven organization.
  • Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

Responsibilities

  • Meaningful ownership in ensuring platform reliability and successful partner experiences.

Requirements

  • 1+ years of experience in L2/L3 technical support, senior support roles, support management, or similar technical operations positions.
  • Experience working in fintech, payments, cryptocurrency, or related technology environments is highly valued.
  • Hands-on experience analyzing logs and using monitoring tools to troubleshoot production issues.
  • Strong understanding of client-server architecture, REST APIs, and JSON data structures.
  • Experience using Postman or similar tools for API testing and validation.
  • Ability to quickly learn new technologies, documentation, and workflows.
  • Ability to communicate technical concepts clearly to both technical and non-technical stakeholders.
  • A proactive, accountable mindset with the ability to remain calm and effective under pressure.

Compensation

  • Competitive salary based on experience and individual contribution.

Benefits

  • Continuous learning opportunities in fintech, payments, and emerging technologies.

Company info

  • We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.
  • The final decision and next steps (interviews, assessments) are managed by their internal team.
  • We appreciate your interest and wish you the best!
  • Why Apply Through Jobgether?

This listing is sourced directly from Jobgether's careers page and normalized into a canonical job model.