Equifax
Learning Content Consultant
USA-Missouri - St · Senior · Full-time
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Reported a layoff in this occupation
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About the role
- Equifax is where you can power your possible.
- While this is not the primary focus, the role requires a candidate who is comfortable and confident in facilitation of occasional live or virtual facilitation opportunities.
- Louis-Clayton Function: Function - Human Resources Schedule: Full time
Responsibilities
- Lead organizational change management initiatives to ensure high adoption of new skills, tools, and processes across diverse business units.
- Collaborate with business leaders to develop workflow processes for the creation, update, and maintenance of knowledge articles and resources.
- Build and manage dashboards and reports to track learner engagement, content efficacy, and return on investment (ROI), providing actionable insights to stakeholders.
- Ability to manage the content lifecycle and governance across complex, matrixed environments
Requirements
- Excellent relationship management and communications skills, both written and verbal, with the ability to communicate at all levels in a global / matrixed organization
- Proven track record of hands-on execution with business impact
- Demonstrated expertise using Excel / Google Sheets in working with data to identify impact, trends and provide data to stakeholders in an easily consumable format
- Knowledge of Workforce Solutions products, platforms and people
- What experience you need (minimum qualifications):
Compensation
- We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.
Benefits
- Conduct comprehensive needs analyses to identify skill gaps and learning priorities.
- Lead the development and implementation of learning strategies aligned with business objectives and talent development needs.
- Occasional facilitation and delivery of key learning experiences, such as New Hire Orientation (estimated 10-15% of the role).
- Oversee the content lifecycle and governance, ensuring all learning assets are accurate, updated, and aligned with organizational standards.
- Consult with business leaders and HR partners to diagnose root causes of performance issues and recommend targeted learning interventions that drive measurable business results.
- Collaborate with members of the WS Talent Management Team and Global Learning Community for upskilling and dissemination of best practices.
- Stay abreast of emerging learning technologies and trends, bringing best practices in-house.
- Partner with Workday SMEs to evaluate and recommend new learning technologies and tools to enhance the learning experience and drive innovation.
- Learning Architecture, Instructional Design, and Occasional Delivery:
- Learning Tracking, Measurement & Improvement:
- Learning Technology & Innovation:
- Deep understanding of adult learning principles, instructional design models, and multiple learning technologies to enable multi-modal learning journeys
This listing is sourced directly from Equifax's careers page and normalized into a canonical job model.