Foundation for California Community Colleges

Senior Program Specialist, Technology Solutions

California Remote · Senior

Sponsorship not specified$80k-$90kDetected 33 days ago

Project ManagementAgileJiraStakeholder ManagementLeadershipCommunicationCollaborationMentoring

About the role

They also keep the Senior Manager informed of progress, challenges, and any necessary adjustments.
A critical component of this role is serving as a knowledgeable, conﬁdent resource for users of assigned technology platforms.
This role requires comfort operating within a dynamic, evolving product environment.

The Senior Program Specialist manages the day-to-day activities necessary to achieve program goals, takes ownership of stakeholder needs, and leads meetings to drive project advancements.
They ensure eﬀective coordination with cross-functional teams and product specialists to deliver technology solutions.
The Senior Program Specialist will provide mentorship and support to Program Specialists and may supervise the training, development, and evaluation of staﬀ.
Manage technology-focused programs and projects from planning through completion, ensuring objectives, timelines, and quality standards are achieved while driving continuous progress and stakeholder engagement.
Develop deep expertise in assigned technology platforms and provide user support, training, workflow guidance, troubleshooting, and issue resolution for diverse stakeholders.
Partner with internal teams, product specialists, vendors, and clients to gather feedback, address business needs, and ensure successful implementation of technology solutions.
Guide users through platform transitions and technology enhancements by delivering clear communication, training, and support that promotes successful adoption and minimizes disruption.
Identify, document, and track platform issues
implement quality assurance processes
Minimum of 3+ years of related work experience in program support or coordination

The Foundation for California Community Colleges is on a mission to double its impact in the next 10 years.
Experience with Microsoft Oﬃce, Google Suite, Zoom, and other digital systems, platforms, and tools that support collaborative work required
Experience managing projects required

Experience with Atlassian products: JIRA, Conﬂuence, and Service Desk
experience using JIRA to track project tasks is preferred
Experience applying an agile methodology to project management activities preferred

Final salary and rates are based on education, experience, skills relevant to the role, and internal equity.
$80,000.00 - $90,000.00
Budgeted Annual Salary Pay Range:

Competitive compensation, generous PTO, holidays
Medical, dental, and vision plans, Flexible Spending Accounts, and Health Savings Accounts (HSA), Employee Assistance Program (EAP), and Wellness offerings
CalPERS retirement program and optional 403(b) and 457 Retirement plans
Tuition reimbursement
Final salary and rates are based on education, experience, skills relevant to the role, and internal equity.
Familiarity with the California Community Colleges and system partners, public education environment, or other state agency is a plus
We're recruiting for mission-driven, passionate, equity-minded individuals with a strong desire to impact and change people's lives for the better

This listing is sourced directly from Foundation for California Community Colleges's careers page and normalized into a canonical job model.