Roche

Digital Solutions Engineer

Indianapolis

Sponsorship not specified$86k-$160kDetected 5 days ago

SQLComplianceCustomer SupportHIPAAHL7/FHIREHR/EMRCommunication

About the role

This includes consulting with sales and customers on RDC system product solutions and integration with customers' medical systems (LIS, EMR, etc).
To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come.
Creating a world where we all have more time with the people we love.

Solution Validation: Performs validation processes to evaluate the effectiveness of IT solutions.
Technical Support and Issue Management: Serves as a technical resource for complex system issues, manages critical customer situations, and troubleshoots during installation and post go-live phases.
Serves as a technical resource for complex system issues, manages critical customer situations, and troubleshoots during installation and post go-live phases.
The Digital Solutions Engineer provides technical advice to support a variety of post-sales activities, including installation, testing, integration, and maintenance of Roche Diagnostic Commercial (RDC) products.
Let's build a healthier future, together.
A healthier future drives us to innovate.

You are an early to mid-career professional with wide-ranging experience working on issues requiring evaluation of many factors.
Additionally, you are comfortable coordinating the activities of others, networking with internal and external senior personnel in your area of expertise, and networking with key contacts outside your area of expertise
4 years of laboratory IT, general IT, or product line experience
At Roche you can show up as yourself, embraced for the unique qualities you bring.

Candidate should be able to travel 25% or more to customer sites
Candidate should reside within 50 miles of a major metropolitan US airport
Histotechnologist or Pathology Lab experience
In-depth knowledge of the clinical customer base and critical components of an LIS and laboratory IT processes and workflows
Ability to evaluate complex processes and apply critical-thinking skills to complete assignments that are complex in nature
Demonstrate effective communication and troubleshooting with requirements for both technical and non-technical groups

The expected salary range for this position based on the primary location of Indianapolis is $85,900 - $159,500.

Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come.
We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Relocation benefits are not provided with this position.

Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products.
Roche is an equal opportunity employer.
It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence.
The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.
If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.
Ensures all customers are fully satisfied with their IT product installation.
Customer Satisfaction: Ensures all customers are fully satisfied with their IT product installation.
A company car is not provided with this position

This listing is sourced directly from Roche's careers page and normalized into a canonical job model.