OpenTable
Principal Product Manager, Diner Engagement
New York, NY · Principal
Sponsorship not specifiedDetected 22 days ago
A/B TestingProduct ManagementProduct StrategyBusiness DevelopmentLeadershipCommunicationCollaboration
About the role
- Communicate complex product roadmaps, cross-system trade-offs, and critical program performance metrics directly to executive leadership and key external stakeholders.
Responsibilities
- Define and execute product strategy and roadmap priorities that drive diner engagement and integrate high-profile strategic partners directly into the consumer marketplace ecosystem.
- Partner cross-functionally with Business Development, Legal and Finance to evaluate and capture high-value enterprise partnership integration opportunities.
- Own end-to-end product development, leveraging customer insights, data, and experimentation to prioritize investments, measure impact, and continuously optimize outcomes.
- Partner closely with Design and Engineering to deliver intuitive, high-quality experiences that solve customer problems and delight diners.
- Establish robust product success metrics and lead rigorous hypothesis-driven experimentation to optimize conversion and user retention across integrated channels.
Requirements
- 8 years of experience in product management, with a focus on business-to-consumer (B2C) products.
- Experience defining product data success metrics, key performance indicators, and executing robust multi-platform user experimentation frameworks.
- Bachelor's degree in Computer Science, Engineering, Business, a related field, or equivalent practical experience.
Nice to have
- Expertise managing marketplace product dynamics across scaled web and mobile application ecosystems.
- Experience managing product strategy for multi-million dollar consumer services, payment networks, or enterprise reward program integrations.
- Proven ability to negotiate scope and advocate for user experience interests with senior leadership and external enterprise stakeholders.
- Strong systems-thinking capabilities with a deep technical aptitude for handling API-driven integrations and complex ecosystem trade-offs.
- Master of Business Administration (MBA) or an advanced degree in a related technical field.
- Company-paid therapy sessions through SpringHealth
- Company-paid subscription to Headspace
- Paid volunteer time
Compensation
- Work from (almost) anywhere for up to 20 days per year
- Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
Benefits
- Generous paid vacation + time off for your birthday
- Paid parental leave
- 20 days of paid time off
- Private health and dental insurance
- Life and Disability insurance
Company info
- Build trusted relationships with external partners, influencing decision-making, driving alignment on shared objectives, and effectively advocating for OpenTable's customers, business priorities, and long-term strategy.
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This listing is sourced directly from OpenTable's careers page and normalized into a canonical job model.