Cigna
Patient Care Coordinator - Evernorth - Oakdale, PA - Part-Time
Oakdale, PA · Part-time
Sponsorship not specifiedDetected 1 day ago
Outbound SalesCustomer SupportEHR/EMRPharmacy PracticePatient CareCommunicationCollaborationMicrosoft OfficeFiber Optics
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Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- Join CarePathRx as a Patient Care Coordinator (Customer Service Associate Analyst) and play a meaningful role in helping patients access life-changing specialty medications.
- About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives.
Responsibilities
- Build trust with patients through clear, compassionate communication that supports understanding of therapy, next steps, and expectations
- Support accurate and efficient prescription processing by setting up and updating medication orders in collaboration with pharmacists
- Maintain accurate, complete patient records and document all interactions clearly to support safe, coordinated care
- Deliver a consistent, high-quality service experience that reflects professionalism, empathy, and responsiveness across every interaction
Requirements
- Strong verbal and written communication skills with the ability to engage patients with empathy and clarity
- Demonstrated ability to explain information in a patient-friendly way
- Active listening skills and ability to navigate sensitive conversations
- Basic proficiency with Microsoft Office tools
Nice to have
- Pharmacy Technician Certification (CPhT)
- Familiarity with medication ordering and patient assessments
- Experience with EMR or pharmacy systems
- Experience supporting patients with complex or chronic conditions
- About The Cigna Group
- Doing something meaningful starts with a simple decision, a commitment to changing lives.
- Join us in driving growth and improving lives.
- Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
Benefits
- Coordinate timely medication deliveries by managing inbound and outbound phone calls with patients, caregivers, and healthcare teams
- Strengthen patient care through proactive follow-up that reinforces education, resolves concerns, and ensures continuity of therapy
- Minimum 1+ years of experience in customer service, healthcare support, or a related field
Company info
- We are looking for someone who is energized by helping others, communicates with empathy and clarity, and is motivated to grow their healthcare knowledge while delivering an exceptional patient experience.
- At The Cigna Group, we're dedicated to improving the health and vitality of those we serve.
- Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients.
Visa & Work Authorization
- n, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity
This listing is sourced directly from Cigna's careers page and normalized into a canonical job model.