21st Mortgage
Insurance Customer Service Representative
Knoxville, TN
Sponsorship not specifiedDetected 47 days ago
Customer Support
About the role
- Answer inbound phone calls from customers, insurance companies or other departments. Process policies daily from Insurance New Loans Queue. Monitor and process requests in Titan Estimates queue to prepare insurance estimates and quote documents for other departments. Contact customers via phone for Welcome Calls. Assist insurance agents in the Sales Queue
- by calling customers. Process website quote requests for loan customers through website quote queue.
Nice to have
- Process policies daily from Insurance New Loans Queue.
- Must have ability to communicate effectively both oral and written.
- Must have ability to multi-task in a fast paced work environment.
- Must have demonstrated ability to organize and manage time effectively.
- Prefer to have call center / phone experience or equal customer service experience from other industries.
- Minimum 2 year degree preferred but not required.
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This listing is sourced directly from 21st Mortgage's careers page and normalized into a canonical job model.