Arcesium LLC

Principal, Client Delivery & Implementations

New York · Principal

Sponsorship not specified$250k-$300kDetected 5 days ago

AccountingLeadershipCommunicationCollaborationMentoring

About the role

They are entrusting Arcesium with a consequential technology transformation while continuing to run their operations.
Your job is to make that dual burden as manageable as possible by leading the engagement with clarity, foresight, and rigorous execution.
Arcesium's implementation teams bring deep expertise in the domain (fund accounting, reconciliation, treasury, investor services) and in the product.

Responsibilities

Arcesium is at a particularly interesting time in our own growth as we look to leverage our successfully established market position and expand operations in pursuit of strategic new business opportunities.
The Principal, Client Delivery & Implementations owns the end-to-end success of one or more concurrent Arcesium implementation projects for institutional clients.
This is a client-leadership role that requires the judgment to navigate complex organizational environments, the credibility to partner with senior stakeholders, and the discipline to drive outcomes when competing priorities and structural complexity create headwinds.
Your client counterparts will be senior operations leaders, CFOs, CTOs, and COOs - accomplished professionals with deep expertise in their own businesses.
You build and maintain trusted relationships with client executives (COO, CFO, CTO) alongside the day-to-day project team.
You develop a nuanced understanding of each client's organizational structure, decision-making processes, and internal priorities.
You recognize that different stakeholders bring different perspectives shaped by their roles and responsibilities, and you tailor your engagement approach accordingly to build alignment and maintain momentum.
You manage onboarding of new stakeholders who join mid-project, ensuring they have the context needed to engage productively without losing the ground already covered.
You build and enforce a documentation practice where every scope evolution, decision rationale, and priority
You recognize that the transition to production is a high-stakes moment for client organizations and lead accordingly.

Requirements

Titles and years of experience are proxies
A track record of managing the transition from sales to implementation.
You have taken ownership of aligning client expectations with delivery scope, navigating situations where the two were not fully synchronized, and doing so in a way that strengthened the client relationship.
You can describe how this discipline has benefited both your team and your clients in practice.
Experience with data migration and legacy system transitions in environments where the migration process itself surfaced complexity that neither side fully anticipated.
You have led clients through discovery phases with transparency and patience, framing challenges as shared problems to solve.
Comfort navigating organizational change on the client side.
You have maintained project continuity and stakeholder trust through leadership transitions, team changes, and evolving priorities within client organizations - without losing momentum.
You are not expected to configure Arcesium or debug reconciliation breaks.
You are expected to know enough about the domain to be credible with client executives and to ask the right questions of your technical team.
This section describes what we are evaluating. Titles and years of experience are proxies
the demonstrated judgment below is what matters.
10+ years in enterprise software implementation delivery, with at least 5 years in a client-facing leadership role where you were accountable for the outcome, not just the plan. Financial services or fintech strongly preferred.
Experience leading engagements with diverse stakeholder dynamics - where success required building alignment across stakeholders with different levels of enthusiasm, different priorities, and different relationships to the technology being implemented. You should be able to describe how you built productive working relationships in these environments.
A track record of managing the transition from sales to implementation. You have taken ownership of aligning client expectations with delivery scope, navigating situations where the two were not fully synchronized, and doing so in a way that strengthened the client relationship.
Demonstrated commitment to documentation discipline. You maintain rigorous records of decisions, scope changes, and rationale even when the pace of the project makes it tempting to skip. You can describe how this discipline has benefited both your team and your clients in practice.
Experience with data migration and legacy system transitions in environments where the migration process itself surfaced complexity that neither side fully anticipated. You have led clients through discovery phases with transparency and patience, framing challenges as shared problems to solve.
Comfort navigating organizational change on the client side. You have maintained project continuity and stakeholder trust through leadership transitions, team changes, and evolving priorities within client organizations - without losing momentum.
Strong written communication skills, with the ability to create multiple representations of the same information for different audiences - executive summaries, detailed narratives, visual timelines, risk registers - and the judgment to know which format serves each audience best.
What This Role Is Not

Nice to have

10+ years in enterprise software implementation delivery, with at least 5 years in a client-facing leadership role where you were accountable for the outcome, not just the plan.
Financial services or fintech strongly preferred.

Compensation

The expected annual base salary for this position is $250,000 - $300,000.

Company info

We constantly innovate our platform and capabilities to meet tomorrow's challenges, anticipate the risks our clients encounter, and design advanced solutions to help our clients achieve transformational business outcomes.
Financial technology is a high-growth industry as change and innovation continue to disrupt the status-quo and prompt major transformation.
This section describes what we are evaluating.

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This listing is sourced directly from Arcesium LLC's careers page and normalized into a canonical job model.