PrePass
Tolling Operations Specialist
Arizona, United States
Sponsorship not specifiedDetected 22 days ago
SQLData AnalysisData VisualizationExcelProcess ImprovementCommunicationProblem SolvingTime ManagementPublic Speaking
About the role
- We are seeking a Tolling Operations Specialist to join our dynamic team.
- This position reports to the Tolling Operations Analyst and is responsible for supporting tolling program oversight, working closely with customers, external toll agencies, and internal teams to identify and resolve issues related to toll operations.
- The ideal candidate has an interest in data analysis and process improvement, with a focus on identifying and solving operational challenges.
Responsibilities
- This means making bold decisions and building systems that support not only fleets but the broader economy.
- Essential Responsibilities Process Improvement & Operational Support Create and maintain scalable workflows to improve process automation.
- Develop and maintain standard operating procedures (SOPs) for routine processes.
- Maintain and process repetitive and routine tolling-related work with a high level of accuracy and quality.
- Track, maintain, and update company and team performance metrics and statistics.
- Analyze operational trends and provide insights to support business decisions and process improvements.
- Support the identification, investigation, and resolution of system and process-related errors.
- Deliver training and guidance to end users on systems and processes.
- Support organizational improvements by helping design, implement, and promote process changes and new operational procedures.
- Analysis & Reporting Perform thorough analysis of large volumes of data and document findings in a clear, actionable format for management and customers.
Requirements
- Proficiency in Microsoft Excel, including Pivot Tables, VLOOKUPs, and Filters.
- Basic proficiency in SQL, data architecture, Microsoft Fabric, OneLake, and Dataflows.
- Ability to work independently with minimal supervision.
Nice to have
- Bachelor's degree preferred
- equivalent professional experience will be considered in lieu of a degree.
Skills
- Strong problem-solving and investigative skills with exceptional attention to detail.
- Strong analytical, organizational, and time management skills.
- Excellent verbal and written communication skills.
Company info
- We're transforming how the transportation industry operates-creating solutions that keep trucks moving safely, efficiently, and compliantly.
- About the Role We are seeking a Tolling Operations Specialist to join our dynamic team.
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