Clerk AI

Clerk AI

Staff Software Engineer

San Francisco · Staff+

Sponsorship not specifiedDetected 28 days ago
PythonGoDistributed SystemsData EngineeringLLMsRAGAI OrchestrationA/B TestingSystems EngineeringTest AutomationVoIPLeadershipCommunicationCollaborationMentoring

About the role

  • It's big and bold and needs spirited adventurers to join our growing team.
  • We've built Clerk Chat organically into a profitable business over the last 2 years.
  • We're a team that believes in achieving your highest potential but not at the expense of work-life balance.

Responsibilities

  • Design and build backend systems that power real-time voice AI at scale, with a relentless focus on latency, reliability, and observability
  • Develop and refine AI prompting strategies for conversational voice agents, optimizing for natural dialogue, accuracy, and edge-case handling
  • Own the AI orchestration layer -from prompt engineering to context management, tool calling, and response streaming
  • Drive architectural decisions that shape our voice AI pipeline, including integration with STT, TTS, and LLM providers
  • Build evaluation frameworks to measure and iterate on AI performance, including automated testing for prompt quality and regression detection
  • Contribute to technical strategy as a key voice in how we build and scale our platform
  • Deep expertise in Python or Go (or similar languages) for building production systems
  • We love being in the office five days a week because it fosters real-time collaboration, builds stronger relationships, and helps us move faster.

Requirements

  • As a Staff Software Engineer focused on Backend & AI, you are a technical leader who thrives at the intersection of systems engineering and applied AI.
  • Hands-on experience with LLMs -prompt engineering, fine-tuning, RAG architectures, or building AI-powered features
  • Strong understanding of distributed systems, including event-driven architectures, async processing, and real-time data pipelines
  • Experience with low-latency systems where milliseconds matter
  • Excellent communication skills -you can explain complex technical concepts clearly to both engineers and non-technical stakeholders

Nice to have

  • Experience with voice AI, telephony, or real-time communication systems (WebRTC, SIP, SBCs)
  • Familiarity with speech-to-text, text-to-speech, or VAD technologies
  • Experience with telecom, contact center, or conversational AI products
  • Exposure to early-stage startups or high-growth companies, with a passion for driving results in fast-moving environments
  • 401k with 4% match
  • Quarterly bonuses
  • The opportunity to shape the future of conversational AI at a company where your work directly impacts the product

Compensation

  • Competitive compensation and equity packages

Benefits

  • Competitive compensation and equity packages
  • Health, dental, and vision insurance
  • Flexible vacation time (Unlimited PTO)
  • That's why we have flexible vacation time, healthy quarterly bonuses, and creative freedom at the forefront.

Company info

  • Collaborate closely with product and customers to translate real-world use cases into robust AI behaviors
  • Clerk Chat's mission is to make every business conversational.
  • We are achieving this by building the leading messaging application, integrating AI where it matters, and crafting our own telecom infrastructure.

This listing is sourced directly from Clerk AI's careers page and normalized into a canonical job model.