Jellysmack

Account Management Intern (paid)

Los Angeles, CA, US · Intern · Internship

Sponsorship not specifiedDetected 665 days ago

Data VisualizationSalesforceAccount ManagementCommunicationPublic Speaking

About the role

You will help manage external inquiries while collaborating with Account Managers to enhance creator satisfaction and retention.
Support with data entry tasks and ongoing updates.
Support Account Managers with day-to-day management of their portfolios (e.g., creating performance decks, gathering data/insights, preparing pitch materials, identifying new outreach strategies, etc.).

You are currently pursuing a Bachelor's Degree or have equivalent experience.
You have an interest in account management, talent management, sales/partnerships, or client services.
You have excellent communication skills and a positive demeanor when navigating challenges.

The Team Culture
The Account Management team and our talented Account Managers serve as the primary points-of-contact between Jellysmack and the renowned creators on our roster.
Account Managers are in charge of signing new clients and managing strategic partnerships with our existing clients and their representatives.
As an intern within the Account Management team, you will play a crucial role in supporting our high-profile creators and assisting with various tasks that ensure their success.
The Responsibilities
Ensure internal teams respond to creator care tickets in a timely manner
monitor SLA and provide recommendations on how to improve the creator care system.
Analyze creator care system data and identify long-term solutions to resolve common creator concerns or complaints.

We are a dynamic team that embodies the company's values of overperformance, positivity, and agility.
Jellysmack is the global creator company that uses technology to turn the talented video creators of today into the digital icons of tomorrow.

This listing is sourced directly from Jellysmack's careers page and normalized into a canonical job model.