Freshworks
Director, Product Monetization & Pricing
San Mateo, CA, United States · Director
Sponsorship not specified$207k-$256kDetected 12 days ago
Product StrategySalesFinancial ModelingResearchLeadershipCommunication
About the role
- Organizations everywhere struggle under the crushing costs and complexities of "solutions" that promise to simplify their lives.
- Software is a choice that can make or break a business.
- Business software has become a blocker instead of a way to get work done.
Responsibilities
- Partner with Product leaders to define how new products and capabilities should be packaged, priced, and brought to market
- Develop business cases and financial models that balance customer value, adoption, revenue growth, and long-term business economics
- Design pricing experiments, customer pilots, and willingness-to-pay research to validate new approaches before launch
- Partner with Sales, Revenue Operations, and Deal Desk to operationalize pricing and ensure scalable execution
- Develop pricing policies, commercial guardrails, and sales enablement materials that help customer-facing teams confidently position value
- Support strategic customer conversations involving enterprise agreements, usage-based pricing, and new commercial models
- Measure and optimize
- You'll likely have experience building pricing, packaging, or monetization strategies for SaaS, cloud, AI, or platform products.
- When does usage-based pricing create more customer value than seat-based pricing?
- Experience developing pricing and packaging strategies for software, cloud, platform, or AI products
Requirements
- 8+ years of experience in pricing strategy, monetization, product strategy, management consulting, revenue strategy, or a related discipline within SaaS or technology
Compensation
- $207k-$256k
Benefits
- With a fresh vision for how the world works.
Company info
- We're looking for someone who brings:
- AI, automation, and platform capabilities are transforming how customers buy and consume software, and traditional seat-based pricing is no longer enough.
- At Freshworks, we're rethinking how our products are packaged, priced, and monetized as our portfolio continues to evolve.
- We're looking for a senior individual contributor to help define that next chapter.
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This listing is sourced directly from Freshworks's careers page and normalized into a canonical job model.