hcwt.fa.us2.oraclecloud.com

hcwt.fa.us2.oraclecloud.com

Technical Support

Battle Creek, MI, United States

Sponsorship not specifiedDetected 44 days ago
Customer Support

About the role

  • Follows documented and standardized procedures to diagnose and troubleshoot incoming employee issues identified in Help Desk tickets or via employee phone calls.
  • Provides timely resolution of less complex problems or escalation on behalf of customer to appropriate technical personnel.

Responsibilities

  • Maintains a troubleshooting tracking log ensuring timely resolution of problems.

This listing is sourced directly from hcwt.fa.us2.oraclecloud.com's careers page and normalized into a canonical job model.