Tavus
Solutions Engineer
San Francisco
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About the role
- Work with customers to ideate and architect a solution that works with their business
- Diagnose and solve fast - Debug API requests, troubleshoot production issues, and provide clear, actionable solutions for customers.
- Think like the customer - Spot patterns in issues, improve docs, and work with engineering to fix problems at the root (or, just do it yourself)
Responsibilities
- Optimize for zero - Aim for near-zero time to resolution. Every inefficiency is an opportunity to build a faster path forward.
- Own technical enablement - Help enterprise teams understand best practices for integrating and scaling with our platform.
- Build - Create developer resources, like sample code, etc
- At the end of the day, we want Tavus to be a place for you to learn, directly drive impact, and work with a team you love.
- Diversity is what drives our success - it's at the core of how we hire, communicate, and work.
- We are inclusive to all and combine our diverse backgrounds, skill sets, and perspectives to build the best experiences for our clients.
Requirements
- Ability to translate highly technical issues into simple, clear explanations.
Benefits
- This position has unlimited PTO, competitive healthcare, gear stipends, as well as plenty of fun.
- To learn more about our team culture and benefits, check out our hiring page. https://www.tavus.io/careers
Company info
- Tavus https://www.tavus.io/ is a research lab pioneering human computing. We're building AI Humans: a new interface that closes the gap between people and machines, free from the friction of today's systems. Our real-time human simulation models let machines see, hear, respond, and even look real-enabling meaningful, face-to-face conversations. AI Humans combine the emotional intelligence of humans with the reach and reliability of machines, making them capable, trusted agents available 24/7, in every language, on our terms.
- Imagine a therapist anyone can afford. A personal trainer that adapts to your schedule. A fleet of medical assistants that can give every patient the attention they need. With Tavus, individuals, enterprises, and developers can all build AI Humans to connect, understand, and act with empathy at scale.
- We're a Series B company backed by world-class investors including Sequoia Capital, Y Combinator, and Scale Venture Partners.
- Be part of shaping a future where humans and machines truly understand each other.
- Tavus https://www.tavus.io/ is a research lab pioneering human computing.
- We're building AI Humans: a new interface that closes the gap between people and machines, free from the friction of today's systems.
- Our real-time human simulation models let machines see, hear, respond, and even look real-enabling meaningful, face-to-face conversations.
- AI Humans combine the emotional intelligence of humans with the reach and reliability of machines, making them capable, trusted agents available 24/7, in every language, on our terms.
- Imagine a therapist anyone can afford.
- A personal trainer that adapts to your schedule.
- A fleet of medical assistants that can give every patient the attention they need.
- With Tavus, individuals, enterprises, and developers can all build AI Humans to connect, understand, and act with empathy at scale.
- We're building AI Humans:
- a new interface that closes the gap between people and machines, free from the friction of today's systems.
This listing is sourced directly from Tavus's careers page and normalized into a canonical job model.