Gafsgi
HR Shared Services Manager, Candidate Experience
Parsippany, NJ · Full-time
Sponsorship not specified$120k-$165kDetected 8 days ago
Data AnalysisStakeholder ManagementLogisticsProcess ImprovementRecruitingHRLeadershipCommunicationCollaborationProblem SolvingMentoringOrganizational Skills
About the role
- We define the future while leading the present.
- And under this roof, we protect what matters most.
- This role is critical in ensuring a world-class, "white-glove" experience for all candidates and key stakeholders, reinforcing our company culture and employer brand throughout the recruitment life cycle.
Responsibilities
- Strategy & Process: Define, implement, and continuously optimize end-to-end candidate experience strategies and workflows, including managing and maximizing the applicant tracking system (ATS).
- Team Leadership: Lead, mentor, and manage a team of candidate experience specialists or coordinators, fostering a high-performing and collaborative environment.
- Metrics & Feedback: Monitor and analyze candidate experience surveys to identify key trends, implement continuous improvements, and provide comprehensive performance reports to senior stakeholders.
- Process Improvement & Best Practice: Proactively identify areas for improvement, provide recommendations for change, and develop/implement procedures and controls to mitigate risks. Stay current with industry trends to implement best practices.
- Organization: Strong organizational and scheduling capabilities to manage multiple, complex tasks simultaneously.
- Process Improvement & Best Practice: Proactively identify areas for improvement, provide recommendations for change, and develop/implement procedures and controls to mitigate risks.
- Stay current with industry trends to implement best practices.
- Confidentiality: Demonstrated ability to maintain strict confidentiality regarding sensitive hiring and candidate information.
- Collaboration: Engage closely with colleagues across the organization to deliver an integrated client experience.
- Organizational Alignment: Demonstrate and model the organization's core values and mindset (e.g., Respect, Integrity, Service, Excellence, Stewardship; Empower, Challenge, Drive).
Requirements
- Exceptional verbal and written communication skills with the ability to engage empathetically yet pragmatically with diverse candidates and stakeholders.
- Extensive experience with Applicant Tracking Systems and virtual meeting platforms.
- Act as a subject matter advisor, leveraging deep technical expertise to guide others.
- Bachelor's degree in Human Resources, Business Administration, or a related field
- an advanced degree or relevant professional HR certification (e.g., PHR, SPHR, SHRM-CP) is highly desirable.
- Proven track record of optimizing end-to-end candidate experience workflows and leveraging Applicant Tracking Systems (ATS) for process efficiency.
- If applying for positions in the U.S., must be eligible to work in the U.S. without need for employer sponsored visa (work permit).
Nice to have
- Proven experience in recruiting coordination, talent acquisition, or human resources.
- Leadership experience is preferred.
Compensation
- $120,000-$165,000
- We offer competitive salary, benefits, 401k, and vacation packages for all full time permanent positions.
- Base salary and/or rate of pay ranges listed are exclusive of fringe benefits and potential bonuses.
- Individual compensation offers will be determined based on a variety of factors, including but not limited to geographic location, relevant candidate experience and skill, education, and/or qualifications.
Benefits
- We offer a wide range of health insurance options that include medical, dental, and vision for you and your family.
- Our Family-Building benefits support the many different journeys to fertility and parenthood.
- We offer internal training programs and courses, as well as a generous tuition reimbursement program.
- We offer many opportunities for employees to connect with one another, including through our Employee Resource Groups who focus on education and allyship for all of our employees.
- Education/Experience
- GAF complies with federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities.
Company info
- Ensure recruitment processes align with company values and enhance the employer brand.
- Understand how the sub-function integrates with the broader HR function and the organization's goals.
- Competencies Needed for Role
- We're committed to fostering a culture that reflects our values to connect, empower, evolve, and inspire.
Equal opportunity
- We are proud to be an equal opportunity workplace.
- If you have a disability or special need that requires accommodation, please let us know.
Visa & Work Authorization
- If applying for positions in the U.S., must be eligible to work in the U.S. without need for employer sponsored visa (work permit).
This listing is sourced directly from Gafsgi's careers page and normalized into a canonical job model.