Rbi
Operations Partner, Popeyes Louisiana Kitchen, US Central
Kansas City, MO
Sponsorship not specifiedDetected 21 days ago
Data AnalysisExcelLeadershipCommunicationProblem SolvingMentoringPublic SpeakingMicrosoft Office
About the role
- Conduct structured operational assessments across assigned restaurants.
- Coach restaurant general managers (RGM) and leadership teams on critical drivers of guest satisfaction: speed of service, order accuracy, food quality, hospitality, cleanliness, and safety.
Responsibilities
- Observe service routines and deliver immediate, constructive feedback.
- Partner with restaurant leaders to implement action plans that directly improve guest outcomes.
- Deliver in-restaurant coaching and training for Managers and District Managers.
- Support the rollout of new operations initiatives, technology, or training programs.
- Build capability in RGMs and shift leaders to sustain improvements beyond your visit.
- Partner with FBP to align restaurant-level operations coaching with broader franchise business plans.
Requirements
- Bachelor's degree in Business, Hospitality, or a related field required.
- 5+ years of experience in operations, preferably in multi-unit management within QSR, retail, or a similar industry.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with data analytics tools is an asset.
- Strong business and financial acumen with a proven ability to analyze, interpret, and improve financial and operational metrics.
Skills
- Ready to make your next big professional move?
- These independently operated brands have been serving their respective guests, franchisees and communities for decades.
- Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.
- Track execution against bottom-performer routines and other operational frameworks, ensuring compliance with brand standards.
Compensation
- Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.
Benefits
- We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.
- Reinforce Popeyes Academy learning with live, practical application in the restaurant.
Equal opportunity
- Accommodation is available for applicants with disabilities upon request.
This listing is sourced directly from Rbi's careers page and normalized into a canonical job model.