Athene Annuity And Life Company

Athene Annuity And Life Company

Claims Representative

West Des Moines, Iowa

Sponsorship not specifiedDetected 9 hours ago

About the role

  • If you are driven to do more and love the challenge of pursuing more, Athene is your kind of company.
  • Purpose: We're hiring Claims Representatives!
  • A Claims Representative at Athene is responsible for researching and processing claims requests while observing contractual and regulatory guidelines.

Requirements

  • Ability to navigate multiple computer systems with minimal assistance required
  • 1+ years of work experience required; experience with annuities is strongly preferred.
  • Demonstrated interpersonal skills, including effective verbal and written communications.

Nice to have

  • 1+ years of work experience required
  • experience with annuities is strongly preferred.
  • Understanding of annuity and financial services regulations preferred.

Company info

  • We are driven to do more.
  • More for our customers and the financial professionals who offer our products.
  • You will find we offer more than the basics to create an inclusive and dynamic work environment at our various locations.
  • We're hiring Claims Representatives!
  • The ideal candidate is dedicated to being highly productive and is able to empathize with customers during difficult times.
  • Initiates processing of new claims, investigates and reviews pending claims, and handles outreach via calls and emails to beneficiaries regarding pending claims and outstanding requirements.
  • Recognizes potential issues with claims and refers questionable claims to Escalation-Team, Team Lead or Manager.
  • Aids in administering the company's fraud prevention plan to ensure compliance with regulatory and company requirements.
  • Prepares correspondence to policyholders and agents and takes initiative to determine solutions and efficiencies.
  • Works with agents, agency personnel, claimants, beneficiaries, physicians, medical institutions, and attorneys to provide claim information.

This listing is sourced directly from Athene Annuity And Life Company's careers page and normalized into a canonical job model.