DAC Group / Canada Ltd.

DAC Group / Canada Ltd.

Senior Account Manager

Toronto, ON, CA · Senior · Full-time

Sponsorship not specified$80k-$100kDetected 5 days ago
Project ManagementSEOSEMGoogle AdsContent MarketingGoogle AnalyticsCRMPerformance MarketingFinancial AnalysisExcelCommunicationCollaborationMicrosoft OfficeFinancial Reporting

About the role

  • We are looking for a passionate and solution-oriented Senior Account Manager to be responsible for multiple client accounts.

Responsibilities

  • Champion a client-first mindset that consistently drives satisfaction and retention
  • Collaborate with cross-functional internal teams to ensure client needs are met on time, on brief, and on budget.
  • Provide ongoing support to the account team that will enhance their relationships with their day-to-day contacts.
  • Deliver effective and efficient documentation, communication and dissemination of
  • DAC will provide support through proper industry and platform training as needed
  • Manage internal aspects of project implementation including preparation of client engagement briefings and proposals, tracking client data, QA validation, and reporting of internal and external client activities and communications.
  • Lead the day-to-day delivery of large full-funnel media and SEO client programs, ensuring seamless execution across deliverables and timelines.
  • Develop internal relationships with all delivery teams to ensure collaboration that delivers on set client objectives and goals.
  • Support Account Directors on larger programs with executional coordination, task management, and cross-functional collaboration.
  • Manage and track scopes of work and change orders, ensuring all work is delivered within the agreed budget and timeline.

Requirements

  • 6-8 years of experience in a digital marketing agency or similar client-facing role.
  • Strong understanding of digital channels (paid search, social, display, local, etc.) and performance marketing best practices.
  • Experience leading day-to-day program execution with cross-functional teams.
  • Comfort with scope and budget discussions, including tracking and negotiating.
  • Analytical skills, with the ability to see all of the pieces and how each piece fits together
  • Ability to report data and to relate results to client objectives
  • A creative, capable, agency-experienced professional who takes a wide range of account-level responsibilities in their stride, including defining short-term goals and long-term strategy, KPI monitoring and financial reporting
  • Excellent communication, presentation, and relationship-building skills.
  • A strategic mindset paired with strong attention to detail and follow-through.
  • Understanding of Google AdWords, Google Analytics and other digital ad and analytics platforms
  • A tenacious, positive person, who thrives in a fast-paced environment and can easily manage multiple projects simultaneously
  • Good interpersonal skills, with the ability to develop positive relationships with members of various internal teams as well as clients and prospects
  • Excellent communication skills, both written and verbal
  • Competency with MS Office products including Excel, Word, PowerPoint and Outlook

Skills

  • Work with top-tier clients and cutting-edge tools in the digital performance marketing industry.

Compensation

  • Assist Account Leads in the development of annual account plans that meet revenue growth and profit margin targets for assigned clients.
  • The estimate displayed represents the typical salary range for this position and is just one component of DAC's total compensation package for employees.

Benefits

  • Competitive salary and comprehensive health benefits.
  • Generous PTO, wellness initiatives and parental leave.
  • Retirement saving plans.
  • Opportunities for continued learning and professional development.
  • Full-time employees are eligible to participate in the DAC benefit programs.
  • Competitive Benefits:
  • Track progress against KPIs, deliver regular status updates to clients and internal stakeholders, and maintain overall project health via the use of internal project management tools.

Company info

  • We are DAC-a global full-funnel performance media agency dedicated to delivering transformative results.
  • With expertise spanning SEO, paid media, creative production, analytics, and local optimization, we combine the brightest minds with innovative technology to deliver seamless, forward-thinking strategies.
  • Powered by AI, data, and creative ingenuity, we deliver integrated campaigns that engage customers at every touchpoint-from global audiences to individual store locations.
  • Be part of a global organization that values curiosity, transparency, and innovation.
  • Collaborative Culture: Be part of a global organization that values curiosity, transparency, and innovation.

Equal opportunity

  • If you require an accommodation in any aspect of the selection process, please reach out to tacquisition@dacgroup.com

Visa & Work Authorization

  • , color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, disability, or any other basis prohibited by applicable federal, p
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