Whoop
Senior Manager, Business Operations
Boston, MA · Senior · Full-time
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About the role
- This role is based in the WHOOP office located in Boston, MA.
- Interested in the role, but don't meet every qualification?
- The U.S. base salary range for this full-time position is $150,000 - $185,000 Salary ranges are determined by role, level, and location.
Responsibilities
- Lead multiple high-priority, high-visibility strategic initiatives across Operations from scoping through execution and measurable outcomes.
- Drive complex cross-functional programs spanning Operations, Product, Hardware, Finance, Legal, Commercial, and Corporate Strategy.
- Create alignment across senior stakeholders, surface tradeoffs, resolve dependencies, and drive timely decisions to maintain momentum.
- Serve as a strategic thought partner to Operations leadership, developing recommendations and helping shape the path forward on critical initiatives.
- proactively develop mitigation plans and escalate when needed.
- Develop clear, compelling executive communications that synthesize complex information into decisions, recommendations, and progress updates.
- Partner with Analytics and other subject-matter experts to leverage data, generate insights, and build fact-based narratives that move initiatives forward.
- Anticipate risks, bottlenecks, and downstream implications; proactively develop mitigation plans and escalate when needed.
- WHOOP believes in the power of humans to transform how they feel, perform and age; we serve the aspiring.
- WHOOP is hiring a Senior Manager, Business Operations to lead high-priority, high-visibility initiatives across the Operations organization.
Requirements
- 8+ years of experience in Business Operations, Strategy, Consulting, Program Management, or a related field.
- Strong strategic thinking and systems-level problem solving, with the ability to connect individual initiatives to broader business priorities and downstream impacts.
- Proven ability to influence, challenge, and align senior leaders without relying on formal authority.
- Excellent executive communication and storytelling skills, including the ability to distill complex topics into clear recommendations, tradeoffs, and decisions.
- High degree of ownership, urgency, and resilience
- The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
- Demonstrated success leading multiple complex, cross-functional initiatives in fast-paced and highly ambiguous environments.
- Exceptional project and program management skills, with the ability to create structure, maintain momentum, and drive accountability across senior stakeholders.
- Strong analytical and business judgment, with the ability to partner with Analytics and Finance and translate data into actionable insights.
- Highly adaptable and comfortable changing approach as priorities, information, and business needs evolve.
- willing to push through ambiguity, obstacles, and competing priorities to deliver results.
- Strong team-first mentality and low-ego collaboration style, with the credibility to build trust across a wide range of functions and leadership levels.
- This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
- Interested in the role, but don't meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
- WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility
Compensation
- The U.S. base salary range for this full-time position is $150,000 - $185,000 Salary ranges are determined by role, level, and location.
Company info
- At WHOOP, we're on a mission to unlock and inspire performance for life.
- At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience.
This listing is sourced directly from Whoop's careers page and normalized into a canonical job model.