Member Access Processing
Product Training Specialist
Remote (United States)
Sponsorship not specifiedDetected 26 days ago
Process ImprovementResearchCommunicationCollaboration
About the role
- Member Access Processing (MAP) is a trusted leader in payment processing solutions.
- With a focus on innovation, reliability, and customer satisfaction, MAP is committed to delivering cutting-edge technology and exceptional service in the ever-evolving world of payments.
- We pride ourselves on creating a positive, collaborative work environment where our employees can grow and make a meaningful impact.
Responsibilities
- Flexibility with working hours when needed and the ability to collaborate effectively across teams.
Requirements
- Familiarity with Visa DPS systems (VDM, VROL, RSM, MRT, etc.)
Nice to have
- 3-5+ years in financial services, card payments, fraud operations, or credit union operations
- Strong working knowledge of Credit Union Core Systems
- Experience training end users, clients, or internal teams
- Excellent storytelling, facilitation, and communication skills
- Ability to simplify complex technical or operational concepts
- Experience within a CUSO or payments provider
- Prior exposure to Visa Debit Processing, or other payment processors
Benefits
- Background in instructional design, adult learning, or LMS management
- Experience tailoring training to different learning styles or CU operational size
Visa & Work Authorization
- ems Expertise • Maintain expert-level knowledge of MAP's product suite, including MAP Defense, MAP Data, card programs, Visa DPS systems, and related tools
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