FreedomCare
Field Care Specialist I (Springfield, MO / Field-based)
Springfield, MO
Sponsorship not specified$20k-$23kDetected 17 hours ago
SalesforceCustomer SupportCommunicationProblem SolvingCritical ThinkingTime Management
About the role
- We value your can-do positive attitude and desire to turn a negative into a positive.
- We will nurture your talent and provide continued career development opportunities, from your induction and throughout your career with us.
Responsibilities
- You will receive excellent in-house training which will help you develop a thorough understanding of our program.
- Skilled in building strong rapport to effectively communicate with, guide, educate, and support members and caregivers
Requirements
- Experience with data input, case review and building rapport and confidence patients and caregivers
- Working closely with patients, caregivers, and departments across the business, you must be able to provide seamless Customer Service experience, while ensuring that our clients are receiving the care they need.
- Proficient in navigating computer software and mobile applications; experience with Salesforce and DocuSign is a plus
Nice to have
- 1+ years of experience in field-based roles
- Motivation to meet and/or exceed case management targets or metrics
- Excellent written and verbal communication skills
- Excellent time management, critical thinking, and active listening skills
- adept at multitasking
- Demonstrates a high level of empathy and emotional intelligence
- You must have your own reliable transportation and ability to travel every day
- A self-starter personality and the ability to work independently with minimal supervision
Compensation
- We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career.
Benefits
- Previous medical field experience and/or case management, a plus
- decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications.
Visa & Work Authorization
- l orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics
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This listing is sourced directly from FreedomCare's careers page and normalized into a canonical job model.