AHEAD
Client Operations Specialist
United States
Sponsorship not specified$75k-$100kDetected 55 days ago
Cloud PlatformsCommunicationPublic SpeakingAccounts Payable
About the role
- We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.
- Why AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
Responsibilities
- Manage transaction lifecycle from quote to cash - identify account requests and coordinate/manage internal support team resources to ensure customer satisfaction
- Review, manage, and maintain pipeline and forecast with assigned Client Directors.
- Work independently with assigned customers to address questions/issues and provide timely solutions; engage with internal/external support team on resolution
- Work with assigned Client Directors to develop and maintain vendor relationships in order to gain improved communication, increased discounts, and fast turnaround on registration/special pricing requests
- Accept all customer orders; verify bookable documents are complete and accurate prior to booking
- Develop and maintain Client Profiles for assigned accounts.
- Maintain records pertaining to past quotes in order to strategically provide current quotes and proposals.
Requirements
- The compensation range indicated in this posting reflects the On-Target Earnings ("OTE") for this role, which includes a base salary and any applicable target bonus amount.
- This OTE range may vary based on the candidate's relevant experience, qualifications, and geographic location.
Skills
- Final hiring decisions are ultimately made by humans.
- Candidates will not be penalized for choosing to opt-out.
Compensation
- The compensation range indicated in this posting reflects the On-Target Earnings ("OTE") for this role, which includes a base salary and any applicable target bonus amount.
Benefits
- Medical, Dental, and Vision Insurance
- Paid parental and caregiver leave
- Plus more! See benefits https://www.aheadbenefits.com/ for additional details.
Visa & Work Authorization
- You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application.
This listing is sourced directly from AHEAD's careers page and normalized into a canonical job model.