Banner Health
Front Desk Representative Advanced Heart Failure Clinic
BUMC Phoenix (1111 E McDowell Rd) · Full-time
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About the role
- Assists in obtaining or validating pre-certification, referrals, and authorizations
- Explains and provides financial policies and available resources for alternative payment arrangements to patients and their families.
- Balances cash drawer at the beginning and end of the day and prepares daily bank deposit with necessary paperwork sent to centralized billing for record purposes.
Requirements
- Requires knowledge of patient financial services, financial, collecting services or insurance industry experience processes normally acquired over one or more years of work experience.
- Strong knowledge in the use of common office software, word processing, spreadsheet, and database software are required.
- An Arizona Criminal History Affidavit must be signed upon hire.
Nice to have
- Work experience with the Company's systems and processes is preferred.
- Previous cash collections experience is preferred.
- EEO/Disabled/Veterans
Benefits
- Responsible for benefit verification, estimates of copay/coinsurance/face to face registration of pts in clinic for app and collection of copay/coins. etc
Company info
- As a PFS Rep on this team, you will be an integral part of the patient's Banner experience looking to provide each person with the best customer service and patient care.
- Be part of a collaborative team environment, with unique patient population, and opportunities for ongoing education.
- Primary external customers include patients and their families, physician office staff and third party payors.
- Assists in responding to requests for patient medical records according to company policies and procedures, and state and federal laws.
- Our physicians stand out as being active participants in national research and as providers of cardiac training to physicians from all over the United States and the world.
This listing is sourced directly from Banner Health's careers page and normalized into a canonical job model.