Interrahealth

Interrahealth

Implementation Specialist

USA - Remote

Sponsorship not specifiedDetected 106 days ago
Project ManagementSalesforceOnboardingCustomer SuccessCustomer SupportCommunicationCollaborationProblem Solving

About the role

  • You will train different users within the product and assist with communication and launch activities for each customer.
  • Additionally, you'll be expected to run multiple projects concurrently, deal with changing priorities, while focusing on the success of our customers
  • We welcome applicants from all U.S. time zones, though we have a preference for those based in Eastern time zones.

Responsibilities

  • Drive internal business owners to thoughtful and timely resolution and responses

Requirements

  • High school diploma or equivalent required
  • with a minimum of three (3) years' experience in a customer facing role
  • Must be able to work independently while being a proactive team member

Skills

  • You enjoy working with a wide range of different clients
  • You enjoy learning technical skills about API Integrations

Compensation

  • We invest in connection-join us for an annual offsite to collaborate, build relationships, and have some fun together.

Benefits

  • We also provide a one-time home office stipend to set up your workspace, plus a monthly Wi-Fi reimbursement.
  • Flexible scheduling and core collaboration hours (10:00 AM - 3:00 PM ET), giving you space for both deep work and real life.
  • 🌴Time off that you're expected to use
  • Flexible PTO designed for real recharge, plus 17 company holidays, paid sick leave, and paid parental leave.
  • 💙Comprehensive health coverage
  • Choose from multiple medical plan options with significant company premium contributions, along with dental (including orthodontia) and vision coverage for you and your family.
  • Includes company contributions to HSA/FSA accounts (based on plan selection).

Company info

  • Interra Health is a fast-growing healthcare technology company transforming how providers and patients navigate the prescription journey. Formed through the merger of DoseSpot, Arrive Health, and pVerify, Interra Health delivers trusted eligibility, real-time coverage and pricing insights, prescribing tools, and pharmacy transparency at the point of care-helping providers make informed decisions and patients access the right medications with greater clarity and affordability. Backed by strong market momentum and a bold vision for the future of connected care, Interra Health offers the chance to join an innovative, mission-driven team working at the intersection of software and healthcare to reduce friction, improve access, and make the healthcare experience better for everyone.
  • The Role:
  • As a customer facing member of the Support Team, the Implementation Specialist serves a key role as the face of Interra Health to newly signed customers, guiding them from post-sale through go-live. This is a great time to join a growing Customer Success team with opportunities to develop processes and contribute to scalable success strategies. An organized planner to the core, you're experienced in ensuring a smooth customer onboarding experience by developing project plans, working to understand customer goals, and guiding customers through the implementation of our product. You will train different users within the product and assist with communication and launch activities for each customer. Additionally, you'll be expected to run multiple projects concurrently, deal with changing priorities, while focusing on the success of our customers
  • Interra Health is a fast-growing healthcare technology company transforming how providers and patients navigate the prescription journey.
  • Formed through the merger of DoseSpot, Arrive Health, and pVerify, Interra Health delivers trusted eligibility, real-time coverage and pricing insights, prescribing tools, and pharmacy transparency at the point of care-helping providers make informed decisions and patients access the right medications with greater clarity and affordability.
  • Backed by strong market momentum and a bold vision for the future of connected care, Interra Health offers the chance to join an innovative, mission-driven team working at the intersection of software and healthcare to reduce friction, improve access, and make the healthcare experience better for everyone.
  • As a customer facing member of the Support Team, the Implementation Specialist serves a key role as the face of Interra Health to newly signed customers, guiding them from post-sale through go-live.
  • This is a great time to join a growing Customer Success team with opportunities to develop processes and contribute to scalable success strategies.
  • An organized planner to the core, you're experienced in ensuring a smooth customer onboarding experience by developing project plans, working to understand customer goals, and guiding customers through the implementation of our product.
  • Complete implementation and setup steps for newly signed customers within our product
  • Interpret customer agreements to set up the implementation process
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This listing is sourced directly from Interrahealth's careers page and normalized into a canonical job model.