Flipp

Client Experience Coordinator

Canada

Sponsorship not specified$45k-$50kDetected 2 days ago

RecruitingCompensationCustomer SupportCommunication

About the role

Work with senior team members to action technical troubleshooting on various flyer production process issues /errors in time for the flyer live date
Elevate and improve production processes for assigned retail accounts through improving flyer quality and accuracy, improving efficiency and reducing risk by creating production process changes independently as well as working with technical teams
Act as a subject-matter expert on both the retailer's production process and Flipp + Shopfully's production process for external and internal direct account teams.

Flipp partners with the largest North American retailers and brands to deliver local promotions and savings to millions of engaged shoppers daily, driving superior returns on investments.
Our five principles, Progress Over Perfection, Clarity Through Transparency, Learn Loudly, Challenge with Empathy, and Always Build Better, bring a relentless progress mindset to life.
The Client Experience team at Flipp + Shopfully owns the end-to-end user experiences connected to Flipp + Shopfully's various channels, including flyers and content.
This team combines creativity, technical expertise, and operational efficiency to deliver engaging content that captivates Flipp + Shopfully's users.
They are responsible for building relationships with our retailers and internal teams through handling the day to day communication regarding the production process.

An inclusive, collaborative environment where your voice matters
A remote-first environment
The tools and opportunities you need to grow and develop
Every opportunity to own your success
Your authentic self, every day
Your best work, from anywhere
An appetite for learning, curiosity, and a growth mindset
Motivation, initiative and the mind of an entrepreneur
Here's how to apply:
This position is currently vacant and open for applications. If you're interested in working with us on the future of shopping, fill out the fields below and submit your application. While experience and skill sets are valuable, growth potential and attitudes are equally important. If you're prepared to grow dramatically with your team at a world-class learning organization, consider applying. We understand that the most creative solutions require diversity in thought and life experiences.

In alignment with our overall Total Rewards Philosophy, we believe compensation should be fair, clear, consistent, and aligned to growth.

If you're prepared to grow dramatically with your team at a world-class learning organization, consider applying.

1+ years of experience coordinating projects
1+ years of experience working with clients/customer service and building relationships
Our Shopper Consideration Platform allows retailers and manufacturers to create digital experiences from their savings & deals content, aiding shoppers in deciding what to buy and where to buy it.
Together, we make a difference.
We are proud to be a welcoming space for employees, of every background, to bring their whole selves to work with confidence.

equal opportunity employer.
If you require an accommodation, please contact your dedicated recruiter directly.

minate on the basis of race, color, ancestry, religion, creed, sex, national or ethnic origin, sexual orientation, age, citizenship, marital status, family status, disability, or gender identity or expression or any othe

This listing is sourced directly from Flipp's careers page and normalized into a canonical job model.