TDS Global Solutions

VP, Business Development - New Logo Sales

United States · Vp

Sponsorship not specifiedDetected 84 days ago

SalesBusiness DevelopmentNegotiationCustomer SupportLeadershipCommunicationCollaborationMentoring

About the role

Our client is a global CX outsourcing leader with a network of over 58,000 professionals delivering multilingual, end-to-end customer experience solutions.
Our client is committed to enabling smart, seamless, and satisfying customer journeys for global brands by blending operational excellence with forward-looking technology and innovation.
Provide strategic insights and recommendations to senior leadership on market trends, competitive landscape, and business opportunities.

Develop and execute a comprehensive business development strategy to achieve revenue targets and drive growth in the CX Contact Center BPO services sector.
Identify and pursue new business opportunities, focusing on building long-term relationships with key decision-makers.
Lead the sales cycle from prospecting to closing, including contract negotiations and post- sales support.
Collaborate with cross-functional teams to design and deliver customized BPO solutions that meet client needs and exceed expectations.
Build and maintain a strong pipeline of qualified leads and opportunities.
Represent the company at industry events, conferences, and networking functions to enhance brand visibility and generate new leads.
Mentor and lead a high-performing sales team, fostering a culture of excellence, collaboration, and continuous improvement.
Proven track record in developing and executing end-to-end business development strategies that drive revenue growth within the CX BPO outsourcing industry.
Demonstrated ability to identify, pursue, and close new business opportunities, building lasting relationships with senior decision-makers.
Expertise in leading end-to-end sales cycles-from prospecting and solution design to negotiation, contract execution, and post-sale expansion.

Minimum of 5 years of experience in business development or sales leadership within the CX Contact Center Outsourcing industry.
Proven track record of successfully selling Customer Service BPO services and closing high-value deals.
Strong understanding of Customer Service BPO industry trends, challenges, and opportunities.
Ability to think strategically and execute tactically, with a focus on results.
Experience leading and motivating a sales team to achieve ambitious targets.
The successful candidate will bring a deep understanding of the CX BPO industry, a robust network of industry contacts, and a proven ability to close complex deals with high-profile clients.

This listing is sourced directly from TDS Global Solutions's careers page and normalized into a canonical job model.