Instacart
Senior Product Manager, AI
United States - Remote · Senior
Sponsorship not specified$221k-$233kDetected 27 days ago
SQLMachine LearningData EngineeringData ScienceLLMsAgentic AIProduct ManagementProduct StrategyPRDsSalesForecastingSupply ChainProcurementERPInventory ManagementRecruitingCommunicationDemand Planning
About the role
- We aim to translate cutting-edge AI into practical, trustworthy solutions that move key financial levers for our customers.
- You'll join a small, focused team (alongside 2 PMs and 7 engineers to start) with the mandate and resources to move fast.
- If you thrive in ambiguity, love turning complex data and workflows into simple, outcome-driven products, and want to shape how AI transforms retail operations, this role is for you.
Responsibilities
- Ensure data readiness and integrity by assessing data quality, telemetry, integrations, and feedback loops; implement human-in-the-loop and policy guardrails where appropriate.
- Work backwards from customer outcomes to write crisp problem statements, PRDs, and success metrics; prioritize ruthlessly to deliver v0, iterate to v1, and scale proven features.
- Own the business case: model unit economics and ROI, set financial targets for margin recovery/efficiency, and report performance to executives and external stakeholders.
- Partner with engineering and data science to scope experiments, manage backlogs, define KPIs and evaluation frameworks, and ensure models and agents are reliable, safe, and observable.
- Lead discovery with customers; design pilots and proof points; collaborate with sales and marketing on go-to-market, pricing and packaging, enablement, and case studies that drive revenue.
Requirements
- Hands-on data proficiency, including the ability to query or analyze large datasets (e.g., SQL or equivalent) and evaluate data quality, model performance, and signal reliability.
- Experience navigating complex enterprise sales cycles, including security, IT, and legal/procurement processes.
- Bachelor's degree in a technical, quantitative, or business field (e.g., Computer Science, Engineering, Mathematics, Economics) or equivalent practical experience.
Nice to have
- Experience in grocery, retail, or supply chain with familiarity in store operations, inventory management, and key margin levers.
- Exposure to agentic AI systems, LLM-based workflows, autonomous decision pipelines, prompt engineering, and AI evaluation/guardrail practices.
- Background with demand forecasting, replenishment, or inventory optimization products and metrics (e.g., OSA, service level, shrink).
- Familiarity with the retail tech stack, including WMS, POS, ERP/replenishment modules, EDI, and API-based integrations.
- Experience displacing incumbents or winning competitive takeouts in enterprise accounts.
- Early-career experience in management consulting, solutions architecture, or business analytics
- comfortable running diagnostics and leading with financial outcomes.
- Offers may vary based on many factors, such as candidate experience and skills required for the role.
Compensation
- Instacart provides highly market-competitive compensation and benefits in each location where our employees work.
Benefits
- Own the product vision, strategy, and roadmap for agentic AI solutions that reduce out-of-stocks, shrink and waste, and improve fulfillment utilization for retailers and CPGs.
- As a Product Manager, AI, you will own the vision, roadmap, and go-to-market for new agentic AI capabilities from 0 to 1.
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This listing is sourced directly from Instacart's careers page and normalized into a canonical job model.