Castaigroupinc
Technical Account Manager
United States
No sponsorshipDetected 8 days ago
AWSGCPAzureCloud PlatformsKubernetesDevOpsAccount ManagementValuationOnboardingCustomer SuccessCiscoLeadershipCommunicationProblem Solving
About the role
- Cast AI is an automation platform that operates cloud-native and AI infrastructure at scale. By embedding autonomous decision-making directly into Kubernetes and cloud environments, Cast AI continuously optimizes performance, reliability, and efficiency in production.
- The old way doesn't work. As Kubernetes and AI environments grow, manual decisions don't. Cast AI replaces tickets, alerts, and manual tuning with continuous automation that adapts infrastructure as conditions change. Efficiency and cost savings follow naturally from that automation.
Responsibilities
- Lead technical onboarding, ensuring all clusters are connected to Cast AI within 90 days, working closely with DevOps engineers and SREs
- Drive renewals and account expansion in partnership with Account Managers through continuous, proactive value delivery
- Customer Onboarding - Lead technical onboarding, ensuring all clusters are connected to Cast AI within 90 days, working closely with DevOps engineers and SREs
- Renewals & Growth - Drive renewals and account expansion in partnership with Account Managers through continuous, proactive value delivery
- Team-building budget and company events to connect with your colleagues.
Requirements
- Minimum of 2-3 years hands-on experience working with Kubernetes
- Minimum of 2 years of professional experience in cloud computing, focusing on major platforms like AWS, Azure, or GCP
- You must be able to articulate technical concepts clearly and understandably to various audiences, including those who may need a technical background
- Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
- Equipment budget to ensure you have everything you need.
Skills
- Why Cast AI?
- Cast AI is an automation platform that operates cloud-native and AI infrastructure at scale.
- The old way doesn't work.
- As Kubernetes and AI environments grow, manual decisions don't.
- Cast AI replaces tickets, alerts, and manual tuning with continuous automation that adapts infrastructure as conditions change.
- Efficiency and cost savings follow naturally from that automation.
- Over 2,100 companies already rely on Cast AI, including Akamai, BMW, Cisco, FICO, HuggingFace, NielsenIQ, Swisscom, and TGS.
- Unicorn momentum
- Cast AI Technical Account Management
- A Glimpse into the Customer Success Team
Benefits
- Join a fast-growing company at the forefront of cloud-native automation and Kubernetes technology.
- 401(k) retirement plan 100% company match on employee contributions up to 6% of pay (available after 3 months of employment).
- Access UnitedHealthcare plans including medical, dental, and vision coverage.
- Equity options.
- Learning budget for your professional and personal growth.
- Enjoy a flexible, remote-first global environment.
Company info
- Be the trusted technical advisor and first point of escalation for your customers, orchestrating resources to drive customer delight
- Technical Leadership - Be the trusted technical advisor and first point of escalation for your customers, orchestrating resources to drive customer delight
- As part of our standard hiring process, we would like to inform you that a background check may be conducted at the final stage of recruitment through our third-party provider, Checkr.
Visa & Work Authorization
- Please note that Cast AI does not provide any form of visa sponsorship/work permit.
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This listing is sourced directly from Castaigroupinc's careers page and normalized into a canonical job model.