Usaa Federal Savings Bank

Usaa Federal Savings Bank

FieldReady - Veteran Talent Development Program for Field Adjusters

San Antonio Home Office I, USA · Full-time

Sponsorship not specifiedDetected 28 days ago
Customer SupportResearchCritical Thinking

About the role

  • This program leverages veterans' proven strengths-discipline, situational awareness, critical thinking, empathy, and professionalism-and applies them to property adjusting through a rigorous, hands on six month development experience.
  • Program participants begin their careers as Associate Property Adjusters and complete a carefully sequenced blend of hands-on instruction, technical training, ride along field experience, and supervised claims handling.
  • Successful graduates transition into fulltime Property Adjuster Specialist.

Responsibilities

  • FieldReady is a structured, multi phase veteran talent pipeline designed to transition military service members into high performing Property Adjuster professionals.
  • Determines and negotiates low complexity claims settlement. Coordinates with management for guidance on assessing settlement amounts outside of authority limits to support managing claims outcomes.

Requirements

  • Applies fundamental knowledge of estimating technology platforms
  • Up to 1 year of customer service experience anticipating customer needs and resolving escalations OR military experience.
  • Ability to prioritize and multi-task, including navigating through multiple business applications.

Compensation

  • USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive.
  • You are paid within the salary range based on your experience and market data of the position.
  • The actual salary for this role may vary by location.
  • Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
  • The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits

  • Additionally, our career path planning and continuing education assists employees with their professional goals.
  • For more details on our outstanding benefits, visit our benefits page on USAAjobs.com

Company info

  • At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice.
  • We seek to be the #1 choice for the military community and their families.
  • Be part of what truly makes us special and impactful.
  • We are proud to support active-duty military spouses.

Equal opportunity

  • Equal Opportunity Employer.
  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
  • USAA is an Equal Opportunity Employer.

This listing is sourced directly from Usaa Federal Savings Bank's careers page and normalized into a canonical job model.