Ropes & Gray LLP

Ropes & Gray LLP

Information Governance Supervisor

Boston, MA, US · Internship

Sponsorship not specified$102k-$155kDetected 21 hours ago
Project ManagementCRMM&APerformance ManagementIntellectual PropertyCustomer SupportCommunicationCollaborationProblem SolvingCritical ThinkingTime ManagementMentoring

> stay_score

odds of building a lasting career here

33Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds (Level III)83
Fits your clock70

No strong sponsorship signal in the public record yet. In the full product we resolve the exact legal entity and show its filing history with a confidence score — treat as unverified until then.

Lottery odds assume a STEM candidate.

Personalize to your clock →

> community_outcomes

No reports yet — be the first to help the next applicant.

About the role

  • The IG Supervisor oversees daily operations, staff scheduling, and work quality, and plays a pivotal role in onboarding, training, and mentoring team members.
  • The position requires strong organizational and project management skills, exceptional customer service, and the ability to handle sensitive information with discretion.
  • Skillfully oversee assigned IG department functions and resources to ensure the provision of outstanding quality and consistent IG services to internal and external customers.

Responsibilities

  • Acquire a thorough understanding of relevant workflow processes, perform routine process evaluations, and make adjustments and/or enhancement recommendations, as appropriate, to the Senior Manager of Information Governance.
  • Develop and implement effective training for employees on firm wide information governance initiatives in accordance with department standard operating procedures.
  • Create a list of onboarding tasks and develop training schedules for new co-ops, IG assistants and analysts.
  • Work with appropriate IG personnel to update training materials and deliver training.

Requirements

  • Bachelor's degree required.
  • Three to five years or more of information governance experience in a law firm environment required.
  • Excellent verbal and written communication skills and an ability to interact diplomatically with all levels of firm personnel.
  • experience implementing and/or managing an Electronic Records System is desirable.
  • Membership in peer professional development groups required, preferably ARMA, ILTA, or AIIM.
  • Exemplary customer service skills, including ability to anticipate needs and manage multiple tasks simultaneously.
  • Strong computer skills; experience implementing and/or managing an Electronic Records System is desirable.
  • Excellent organization, time management, and project management skills, including strong critical thinking and problem-solving skills.
  • Ability to work under tight time constraints and deliver objectives in a timely manner.
  • Individual must be team oriented, collaborative, diplomatic, and flexible.

Nice to have

  • Candidates must possess a detailed knowledge of records management systems. iManage Records Manager (IRM) experience is strongly preferred.
  • Two years or more experience in a supervisory or managerial role within a legal records department in a mid-sized to large law firm is strongly preferred.
  • Experience with the iManage Work document management system strongly preferred.
  • Certified records manager (CRM) or information management professional (IGP) designation preferred.

Compensation

  • Responsible for performance management of direct reports, including annual performance management meetings, collaborating with direct reports on annual goal setting, monitoring progress towards set goals for the year, holding regularly sche

Benefits

  • Maintain department attendance and time sheet records, approving any required overtime and paid/unpaid time off.
  • Manage the process for evaluating and approving or rejecting time-off and remote work requests from assigned team members - most importantly ensuring there is sufficient in-office and vacation season coverage.

Company info

  • Solicit feedback from clients on the job performance of team members as part of the firm's performance management process and on an ad-hoc basis.

Equal opportunity

  • equal opportunity employer.
Apply directly at Ropes & Gray LLP →Create a free account for alerts like thisView Ropes & Gray LLP immigration profile

This listing is sourced directly from Ropes & Gray LLP's careers page and normalized into a canonical job model.