Midland States Bank
Universal Banker
Manteno, IL
Sponsorship not specified$19k-$22kDetected 1 day ago
Outbound SalesCustomer SupportCommunicationCollaborationMentoringAdaptability
> stay_score
odds of building a lasting career here
37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70
Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
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About the role
- The Universal Banker Trainee position is responsible for delivering excellent customer experiences to current and potential customers.
- Employees in this position will display effective communication skills and exhibit a good knowledge of the products and services offered.
- Also responsible for offering referral opportunities that will result in outcomes that define excellent customer service.
Responsibilities
- Able to identify correct product types through needs-based questioning allowing them to build and deepen customer relationships to include determining needs and referring business partners.
- Develop sales and product knowledge allowing them to achieve personal and team goals as set. Track and monitor those sales and opportunities in the customer information software.
- Demonstrates and models Midland States Bank core values that support the bank's culture.
- Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA).
- May require work in a Midland office to ensure collaboration and support of internal and external customers.
- Develop sales and product knowledge allowing them to achieve personal and team goals as set.
Requirements
- They must be able to regularly meet and/or exceed performance and production goals established by the Banking Center Manager.
- Multilingual speakers are encouraged to apply.
- Business insight
- Cultivates innovation
- Drives results
- Makes sound decisions
- Being a brand champion
- Collaborates
- Communicates effectively
- Customer focus
- Being Authentic
Compensation
- At Midland States Bank, base salary is one component of our Total Rewards program.
Company info
- Universal Banker Pay Range: 18.50-22.00/hr Position Summary The Universal Banker Trainee position is responsible for delivering excellent customer experiences to current and potential customers.
- An employee will remain in a trainee position until they have proven their ability to effectively place customers in the correct mix of product and services through needs based questioning.
- At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
- Cashes checks for customers in accordance with bank policy. Enters transactions into computer system and issues receipts.
- Participate in onsite visits to customers to promote the Employee Perks at Work Program & Merchant Services.
- Cashes checks for customers in accordance with bank policy.
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This listing is sourced directly from Midland States Bank's careers page and normalized into a canonical job model.