Wise

Head of Account Management, NorthAm - Wise Platform

Austin, , United States

Sponsorship not specifiedDetected 34 days ago

SalesAccount ManagementLeadershipMentoring

About the role

This isn't a traditional account management role.
This is a hybrid position located in Austin, Texas, and not fully remote (minimum 3 days at office).
As Head of Account Management for North America, you'll play a pivotal role in shaping the future of the team, establishing a foundation for growth, and helping your team unlock their full potential.

Wise is a global technology company, building the best way to move and manage the world's money.
Own the P&L for a growing portfolio of partnerships in North America.
Partner with your team to identify upsell and cross-sell opportunities, resolve commercial and technical blockers, and maintain strong relationships with key stakeholders.
Demonstrated success in managing and growing accounts to drive significant revenue increases, with expertise in building strong relationships across stakeholders like CEOs, compliance, technology, and innovation teams.
You're not afraid to roll up your sleeves and join partner calls, listen to feedback, and collaborate on solutions.
You thrive in a fast-paced environment and inspire others to deliver their best.

8-10+ years of professional experience in Enterprise Account Management or Enterprise Sales, with 3-5+ years of proven success scaling, mentoring, and leading high-performing commercial teams.
Domain Expertise: Deep foundational experience within Fintech, Payments, or Banking.
You must be highly comfortable navigating SaaS models and API-first technologies, possessing the ability to talk technical architecture just as fluidly as commercial terms.
You have experience guiding and enabling account managers to grow their skills, navigate challenges, and take ownership of their work.

2-5 years of experience scaling and leading high-performing account management teams, with a strong focus on mentoring and developing talent.
Fintech or payments experience is a plus.
Proven Leadership: 2-5 years of experience scaling and leading high-performing account management teams, with a strong focus on mentoring and developing talent.

We're looking for an exceptional Head of Account Management to join our fast-growing Wise Platform team in North America.

Build and scale a high-performing Account Management function for North America.
Define the strategy, set clear targets, and recruit, coach, and mentor team members to ensure they develop into impactful account managers.
Build a team culture that reflects Wise's values, focusing on accountability, customer-centricity, and continuous improvement.
You prioritize the needs of customers and partners, ensuring their success while balancing the objectives of the business.
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If you want to find out more about what it's like to work at Wise visit Wise.Jobs.
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This listing is sourced directly from Wise's careers page and normalized into a canonical job model.